Kadance Smith
Fresno,CA
Summary
Experienced leader with a strong background in guiding customers, coworkers and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Committed to maintaining high standards in fast-paced environments, ensuring satisfaction and repeat business. Proven ability to enhance customer experiences through clear communication and attention to detail. Recognized for fostering loyalty and teamwork while efficiently managing tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Product Demonstrator
Product Connections: Corssmark
05.2024 - 08.2024
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Maintained detailed records of demonstration results to inform future improvements in presentation content or techniques.
Server
Holiday Senior Living By Atria
06.2021 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Served food and beverages promptly with focused attention to customer needs.
Education
Life Sciences
Clovis Community College, Clovis, CA
Clovis, CA01-2027
High School Diploma -
Clovis High, Clovis, CA
Clovis, CA06-2023
Skills
- Time management
- Professional demeanor
- Attention to detail
- Team player
- Exceptional customer service
- Sales expertise
- Clear communication
- Speedy and efficient
- Hospitality and accommodation
Certification
- Food Handler and Food Safety permit
Timeline
Barista
Dutch Bros
09.2024 - Current
Product Demonstrator
Product Connections: Corssmark
05.2024 - 08.2024
Server
Holiday Senior Living By Atria
06.2021 - 07.2021
Life Sciences
Clovis Community College, Clovis, CA
High School Diploma -
Clovis High, Clovis, CA
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