Accomplished Head Waiter with a proven track record at Plank Oakland, enhancing customer loyalty through exceptional guest relations management and adept handling of complaints. Skilled in menu presentation and staff training, significantly contributing to a positive dining atmosphere and team efficiency. Expert in both soft (problem-solving) and hard (POS system operation) skills, consistently upholding high professionalism.
Developed leadership and customer service skills in fast-paced restaurant environment. Skilled in team management, conflict resolution, and enhancing guest experiences. Seeking to transition into new field, leveraging strong organizational and interpersonal abilities.
Outgoing [Job Title] with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.