Summary
Overview
Work History
Education
Skills
Affiliations
Volunteer/Trainer
Timeline
Generic
Kadarius Satterwhite

Kadarius Satterwhite

Atlanta,GA

Summary

Driven by a passion for helping others protect what matters most. Insurance sales expert with a proven track record in new business acqusition. A confident and results-oriented professional, armed with a Bachelor's degree in Integrative Studies from Kennesaw State University and an Associate of Arts in Marketing from Dodge City Community College. Equipped with strong leadership skills, I strive to provide exemplary service and taliored insurance solutions. Also, durning my college years, I had the priviledge of being a college athlete for over four years. This experience not only allowed me to develop strong discipline and time management skills but also taught me the importance of teamwork, dedication, and perservance. I believe that my athletic background has equipped me with qualities such as determination, resilence and the ability to work effectively in a team-oriented enviroment.

Overview

1
1
year of professional experience

Work History

Quality Lead

DHL
Atlanta, GA
10.2023 - Current
  • Analyzed customer complaints, identified root causes, and implemented corrective action plans.
  • Performed process inspections to evaluate conformance of products to established standards.
  • Provided technical support to other departments on quality-related matters.
  • Documented daily inspection results and reported any discrepancies or problems immediately.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Fostered culture of analytical thinking and precision to diagnose quality issues.
  • Inspected and repaired products to meet project expectations.
  • Secured positive customer experiences while executing effective quality assurance practices.
  • Trained end users on software and hardware functionality, best practices and protocols.
  • Inspected, removed and replaced malfunctioning equipment and tools to minimize workflow disruptions.
  • Analyzed issues and recommended corrective actions to improve final results.
  • Analyzed customer feedback and complaints to identify areas of improvement in product quality.
  • Conducted quality control inspections and audits to ensure compliance with established standards.
  • Developed and implemented corrective action plans for identified issues.
  • Drafted detailed reports on inspection results and presented findings to management team.
  • Coordinated training sessions for staff on quality assurance processes and procedures.

Case Manager

Equis Financial
LaGrange, GA
05.2023 - Current
  • Analyze and identify customer needs, offer products tailored to their specific circumstances
  • Closing rate of 84% on applications produced
  • Develop and manage long-term customer relationships
  • Create proposals in order to generate new customer leads
  • Explain features advantages and disadvantages of various polices to promote the sales of an insurance plan
  • Increased sales production by 17%.
  • Developed and implemented underwriting plans for high-risk clients.
  • Created and maintained accurate records of all transactions in accordance with state regulations.
  • Provided guidance on complex underwriting issues or questions from internal teams or customers.
  • Resolved disputes between customers and insurers through effective communication strategies.
  • Maintained a working knowledge of applicable laws governing insurance products.
  • Gathered and analyzed information to determine risk acceptability.
  • Negotiated coverage, policy pricing and service delivery during meetings with customers, agents or brokers.

Tax Consultant - PTIN 03069644

Expert Friendly Professionals
Orlando, Florida
12.2022 - Current
  • Provide professional tax advice to clients by collecting and reviewing all information from drafted processed tax forms
  • Perform multiple administrative duties such as (contacting IRS, gathering personal data, uploading or mailing specific tax forms and address issues related to tax clients tax returns and supporting documentation in specific areas
  • Researched and interpreted complex tax regulations in order to advise clients on the most advantageous methods of filing their taxes.
  • Maintain complete records of clients tax return and supporting documentations
  • Prepare written responses or tax return amendments to resolve State and Federal notices
  • Offer clients recommendations to reduce tax liabilities.
  • Provided guidance to clients regarding changes in federal, state, and local laws that may affect them financially.
  • Educated taxpayers about various tax issues such as filing status, eligibility for credits or deductions.
  • Responded promptly to client inquiries related to their taxes or other fiscal matters.
  • Advised clients on strategies to minimize their future tax liabilities.

Education

Bachelor of Business - Business Communications

UWG
Carrollton, Ga
12.2023

Bachelor of Applied Science - Integrative Studies

KSU
Kennesaw, GA
07.2021

Associate of Applied Business - Marketing

Dodge City Community College
Dodge City, KS
12.2019

Skills

  • Customer Service/Networking
  • Sales/Strategic Planning
  • Data entry via company software
  • Communication
  • Interpersonal Skills
  • Leadership
  • Management Skills
  • Decision Quality
  • Finances
  • Problem-Solving
  • Organization and Multitasking
  • Decision-Making

Affiliations

  • Served as Team Captain of the 2022 West Georgia Football program, demonstrating strong leadership, decision making, and motivational skills. Also showed the ability to establish relationships with 100+ teammates while leading team discussions, contributing to game strategy and communication skills.
  • Developed exceptional discipline and time management through rigorous training schedules and balancing football with academics, with so being on the Dean's List for the fall of 2021 while attending Kennesaw State University. Also showed unwavering commitment by consistently attending practices, games, and maintaining a high level of fitness.
  • Communicated effectively with coaches and teammates during games and practice, ensuring a unified approach. Articulated feedback and recommendations for strategy adjustments, reflecting strong communication skills.
  • Consistently Pursued Individual and team goals, emphasizing a commitment of excellence and a result-driven mindset. Contributed to being on one of the highest ranked West Georgia football programs in school history in back to back years through being consistent with discipline and vigorous work ethic's.

Volunteer/Trainer

  • Developed and implemented age- appropriate football training programs for children, focusing on fundamental skills, teamwork, and sportsmanship
  • Overall engaging and dynamic training sessions resulting in noticeable improvement in players' technical abilities and overall performance.
  • Experienced in Training and developing over 150+ athletes of all ages
  • Contributed as a dedicated football coach for Northgate Highschool, volunteering time to mentor and guide high school athletes in football techniques and strategies.
  • Collaborated with coaching staff to plan and execute effective practice sessions, emphasizing skill development, tactical understanding, and physical conditioning.
  • Played a key role in fostering team camaraderie and discipline, leading to a successful season and imp[roved individual player performance.

Timeline

Quality Lead

DHL
10.2023 - Current

Case Manager

Equis Financial
05.2023 - Current

Tax Consultant - PTIN 03069644

Expert Friendly Professionals
12.2022 - Current

Bachelor of Business - Business Communications

UWG

Bachelor of Applied Science - Integrative Studies

KSU

Associate of Applied Business - Marketing

Dodge City Community College
Kadarius Satterwhite