Kadaysha Pena
SUMMERVLLE, SC,SC
Summary
Highly motivated and detail-oriented professional with over 4 years of experience in client-facing roles, inside sales, and operations. Proven ability to manage large accounts, deliver exceptional customer service, and support sales pipelines. Adaptable, coachable, and ready to transition into a tech-focused Sales Development Representative (SDR) role. Strong communicator with a track record of driving business success through collaboration, organization, and initiative.
Overview
7
7
years of professional experience
Work History
Operations Manager
Stone Central
Summerville, SC
08.2021 - Current
- Oversaw scheduling, job management, and internal team communication across all departments
- Streamlined operations and improved workflow efficiency for a team of 10+
- Acted as liaison between customers, sales, and production teams to ensure timely service delivery
Outside Sales Coordinator
Stone Central
Summerville, SC
06.2021 - 08.2021
- Managed large commercial accounts including Eastwood Homes and Brookfield Properties
- Quoted and priced high-value retail and commercial sales orders
- Partnered with outside sales team to generate and support leads
Client Advisor / Inside Sales
Stone Central
Summerville, SC
10.2020 - 06.2021
- Consulted with walk-in clients, generated estimates, and helped guide product selection
- Provided excellent customer service and built relationships that supported repeat business
- Contributed to achieving sales targets through consultative selling
Administrative Assistant
Access Portable Toilets
North Charleston, SC
05.2018 - 10.2020
- Performed a wide range of administrative functions to support daily operations
- Maintained financial records using QuickBooks and handled multi-line phone systems
- Ensured smooth coordination between internal teams and clients
Education
High School Diploma -
West Ashley High School
Charleston06-2015
Associate of Arts - Business Administration
Trident Technical College
North Charleston, SCSkills
- CRM & Sales Tools (QuickBooks, Google Suite, Microsoft Office)
- Lead Qualification & Account Management
- Communication & Relationship Building
- Order Management & Logistics Coordination
- Time Management & Organization
- Remote Work Experience
Personal Information
Relocation: Open to Relocation & Remote Work
Timeline
Operations Manager
Stone Central
08.2021 - Current
Outside Sales Coordinator
Stone Central
06.2021 - 08.2021
Client Advisor / Inside Sales
Stone Central
10.2020 - 06.2021
Administrative Assistant
Access Portable Toilets
05.2018 - 10.2020
High School Diploma -
West Ashley High School
Associate of Arts - Business Administration
Trident Technical College
Similar Profiles
Tara OuelletteTara Ouellette
SCHOOL BUS DRIVER at Baldwinsville Central School DistrictSCHOOL BUS DRIVER at Baldwinsville Central School District
Shasta VarlesiShasta Varlesi
Construction Supervisor at Central Oregon Tile and StoneConstruction Supervisor at Central Oregon Tile and Stone
Gilbert ChaidezGilbert Chaidez
Parts Director at Stone Chevy Buick Gmc / Merle Stone ChevroletParts Director at Stone Chevy Buick Gmc / Merle Stone Chevrolet
Justice LightyJustice Lighty
Team Member (Car Washer/Cashier) at Take 5 Car WashTeam Member (Car Washer/Cashier) at Take 5 Car Wash
Kevin STEVENSKevin STEVENS
Electronics Technician at REI AutomationElectronics Technician at REI Automation