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Kaddie Madden
Real Estate Professional
Dallas,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Driven and resourceful administrative professional 5+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Real Estate Consultant
Keller Williams Realty
Dallas, TX
02.2024 - Current
- Negotiated favorable deals for clients by leveraging market knowledge and strong communication skills.
- Coordinated property inspections and repairs, ensuring compliance with regulations and client satisfaction during transactions.
- Collaborated with mortgage lenders, inspectors, and appraisers to streamline transactions effectively.
- Stayed up-to-date on current market trends and industry news to provide insightful advice to clients when making important real estate decisions.
Server Trainer
Northwood Country Club
Dallas, TX
04.2023 - 02.2024
- Managed reservation system effectively ensuring optimal seating arrangements maximizing table turnover rate.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
- Conducted pre-shift meetings to review daily specials, menu changes, or operational updates with serving staff prior to opening hours.
- Collaborated with kitchen staff to ensure timely delivery of meals, maintaining a high level of guest satisfaction.
Server Trainer
Pie Tap Pizza Workshop + Bar
09.2022 - 12.2022
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained and mentored over 15 new personnel hired to fulfill various roles.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Created, updated and implemented training plans in collaboration with restaurant management.
Apartment Leasing Consultant
Seventy8 And Westgate
02.2022 - 06.2022
- Verified tenant incomes and other information before accepting lease applications.
- Marketed to prospective clients and consistently exceeded target closing rates with 99.9% leased.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Liaised between property owners and tenants about expectations, paperwork, payments and other logistics.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Managed multiple tasks and met time-sensitive deadlines.
Assistant Manager
Elote Blanco L.L.C.
06.2020 - 02.2022
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Managed over 20 calls per day to maintain customer engagement and boost sales.
Server Trainer
Twin Peaks Restaurants
05.2018 - 06.2020
- Taught servers to memorize menu ingredients and provide information on preparation methods.
- Provided continuous evaluation and feedback to server employees.
- Created, updated and implemented training plans in collaboration with restaurant management.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Offered friendly and efficient service to over 50 customers at one time, and handled challenging situations with ease
Education
High School Diploma -
Pearce High School
Richardson, TX 08.2013 - 06.2017
Some College (No Degree) - Game And Interactive Media Design
University of North Texas
Denton, TX 05.2001 -
Buisness Marketing
Brookhaven College
Dallas, TX 05.2001 -
Skills
Business processes and procedures
Software
Excel
Maya
Timeline
Real Estate Consultant
Keller Williams Realty
02.2024 - Current
Server Trainer
Northwood Country Club
04.2023 - 02.2024
Server Trainer
Pie Tap Pizza Workshop + Bar
09.2022 - 12.2022
Apartment Leasing Consultant
Seventy8 And Westgate
02.2022 - 06.2022
Assistant Manager
Elote Blanco L.L.C.
06.2020 - 02.2022
Server Trainer
Twin Peaks Restaurants
05.2018 - 06.2020
High School Diploma -
Pearce High School
08.2013 - 06.2017
Some College (No Degree) - Game And Interactive Media Design
University of North Texas
05.2001 -
Buisness Marketing
Brookhaven College
05.2001 -
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