Proactive and adaptable individual with experience in operations management and training. Known for strong writing, editing, and customer communication skills, ready to contribute to improved performance and operational growth.
Work History
Sports Writer
1 Month
Nilvana Sports | 07.2026 - Current
Researched and composed engaging articles covering various sports events and athlete profiles.
Maintained up-to-date knowledge of sports trends, statistics, and industry developments.
Managed online sports columns, blogs and video pieces.
Front of House Trainer
1 Year 11 Months
Little Coyote | 09.2024 - Current
Trained new staff on front of house operations and customer service standards.
Developed training materials to enhance onboarding processes for new employees.
Assisted management in identifying areas for improvement, resulting in increased overall performance.
Regional Supervisor
2 Years 5 Months
Entertainment Works | 07.2021 - 12.2023
Collaborated with regional managers to develop strategic plans for operational growth.
Trained and mentored new supervisors, enhancing team performance and cohesion.
Oversaw daily operations, ensuring compliance with company policies and industry regulations.
Education
Bachelor of Arts - Communications
University of Tennesee Chattanooga | Chattanooga, TN | 07-2027
Relevant Coursework: Communications & Human Relations