Dynamic professional with proven strengths in customer service and team collaboration. Experienced in front desk management and effective communication, ready to enhance operational efficiency and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Infantryman
Oklahoma Army National Guard
Stillwater
10.2025 - Current
Conducted training exercises to improve team readiness and strengthen combat effectiveness.
Collaborated with team members to successfully execute tactical operations and strategies, ensuring mission objectives were met.
Assisted in planning and executing field missions, ensuring precision in operations and effective teamwork.
Maintained equipment and weapons, ensuring functionality and readiness.
Front Desk Receptionist
Stillwater YMCA
Stillwater
05.2024 - 08.2025
Welcomed guests, offering detailed information about facility programs and services to enhance visitor experience.
Managed front desk operations and ensured smooth check-in/check-out processes.
Answered phone calls, efficiently addressing inquiries regarding memberships and schedules to support customer satisfaction.
Assisted members with registration and enrollment for fitness classes and events.
Maintained organized records of membership transactions and visitor logs.
Cashier
Daylight Donuts
Stillwater
03.2022 - 03.2025
Processed payments accurately and efficiently using various methods, contributing to seamless transactions.
Resolved customer inquiries and issues promptly and courteously, ensuring satisfaction.
Guided customers in menu selections and accommodated special requests to enhance dining experience.
Maintained cleanliness and organization in service area and dining space.
Restocked supplies and ensured product availability throughout the day.