Summary
Overview
Work History
Education
Skills
Automotive Work
Timeline
Generic

Kadean Long

Denton,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Shop Manager

Driven Brands
03.2023 - Current
  • Reduced operational risks while organizing data to forecast performance trends.
  • Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Improved staff morale through regular recognition programs, rewards incentives, open communication channels, resulting in lower employee turnover rates.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Developed new promotional campaigns to attract new customers.
  • Interacted well with customers to build connections and nurture relationships.

Service Technician

Walmart
01.2016 - 08.2018
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • performed routine check up for vehicles to determine next vehicle service.
  • Completed preventive maintenance on vehicles to enhance production and maintain quality.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Examined vehicle after service to provided a accounted for safety measure to conclude service.
  • Computed and recorded totals and transactions.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Enhanced customer satisfaction ratings by offering friendly, professional demeanor and readily addressing any questions or concerns raised during interactions.
  • Consistently met or exceeded company targets for completed jobs per shift, contributing to overall business growth and profitability.
  • Repaired and replaced worn and damaged components.
  • Engaged in customer follow-up phone calls to promote quality and consumer satisfaction.
  • Kept up-to-date on industry trends and best practices through continuous education, enabling the provision of expert advice to customers.
  • Increased overall shop productivity by maintaining a clean and organized work environment.

Education

Associate of Arts - Economics

North Central Texas College
Corinth Texas, United States
06.2025

Skills

  • Organizational Skills
  • Cost Control
  • POS Systems
  • Business Management
  • Hiring and Onboarding
  • Operations Oversight
  • Revenue Generation
  • Product Promotion
  • Store Layout
  • Customer Service
  • Program Optimization
  • Time management abilities
  • Change Management
  • Budget Adherence
  • Professional Demeanor
  • Finance and Accounting Oversight
  • Store operations
  • Effective Communication
  • Special Promotions Planning
  • Team Collaboration
  • Multitasking
  • Training Management
  • Budget Development
  • Budgeting and finance
  • Database Maintenance
  • Business Leadership
  • Inventory Control
  • Time Management
  • Business Development
  • Quality Assurance
  • Human Resources
  • Employee reviews
  • P&L Management

Automotive Work

My hobby has always consisted of working on and around vehicles in any shape or form. anything from polishing vehicles down at the car was to pulling engines for the fun of it, I've  also developed a hobby of automotive video editing due to the  nature of always wanting take pictures and videos of vehicles since I was younger. 

Timeline

Shop Manager

Driven Brands
03.2023 - Current

Service Technician

Walmart
01.2016 - 08.2018

Associate of Arts - Economics

North Central Texas College
Kadean Long