Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Kadeesha Davis

Chicago,IL

Summary

Dynamic professional with extensive experience in customer service and security, notably at Amazon. Proven ability to enhance team productivity and maintain high standards of accuracy. Skilled in conflict resolution and triage, demonstrating adaptability in fast-paced environments. Committed to delivering exceptional support while ensuring safety and efficiency.

Overview

1
1
Certification
10
10
years of professional experience

Work History

Cashier

shannon and watts
Chicago, Illinois
03.2026 - 07.2026
  • Handled customer payments and completed cash-out transactions with accuracy.
  • Ensured accuracy during customer transactions at the point of sale.
  • Delivered friendly customer support to enhance transaction experience for customers.
  • Engaged with customers to address questions and resolve concerns in a retail setting.
  • Assisted customers with service inquiries and informed them about financial services available.

Associate/managment

Amzon
Markham, Illinois
10.2023 - 02.2026

Associate-October 2023- July 2025

  • Served in management from July 2025 to February 2026.
  • promoted to a management/leadership role based on performance and experience.

continue overseeing pick, pack,sort, and count operations while supporting daily team productivity.

  • performed pick, pack, sort, and count operations, ensuring accuracy and meeting productivity standards. worked effectively In a fast-paced warehouse environment while meeting daily performance expectations.
  • collaborated with team members to achieve operational goals and streamline workflow.
  • communicated with team members regarding performance ratings and recognizing high performing employees.

Certified Medical Assistant

advanced urogynecologic care
Skokie, IL
06.2022 - 08.2022
  • Performed pap smear to screen for cervical cancer
  • Executed cystoscopy to examine bladder condition
  • Conducted perineoplasty to repair pelvic floor
  • Administered voiding trials to assess urinary function
  • Performed urodynamics to evaluate bladder and urethra function
  • Administered percutaneous tibial nerve stimulation for bladder control
  • Provided emotional support to patients during consultations
  • Managed electronic prescriptions for patient medications
  • Answer phones & schedule appointments

Certified Medical Assistant (CMA)

women's health of illinois
Skokie, IL
12.2021 - 06.2022
  • Answer phones & scheduled appointments
  • Performed pap smear tests to assess cervical health.
  • Performed cystoscopy procedures to examine the bladder.
  • Perineoplasty
  • Administered voiding trials to evaluate bladder function.
  • Conducted urodynamics tests to assess urinary system function.
  • Provided emotional support to patients during treatment.
  • Utilized ERX system for electronic prescription management.
  • Percutaneous tibial nerve stimulation (PTNS )

Resident helper

Rolling Hills Campus
Zion, IL
07.2021 - 12.2021
  • Delivered compassionate care in a hospice environment, enhancing quality of life for residents.
  • Facilitated personal hygiene routines for residents in the shower area, promoting dignity and comfort.
  • Accompanied residents to doctors appointments, ensuring their health needs were met.
  • Monitor medication
  • Monitor food intake
  • Clean rooms

Secuirty

Securitas
Chicago, IL
04.2019 - 01.2021
  • Monitored security operations in command center using S2 and CCURE systems.
  • Secured tenants' guests in the lobby and ensured every person in the building was accounted for.
  • Executed daily operational tasks with precision in a fast-paced environment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

Medical Assistant

Reymar Clinic
Chicago, IL
09.2016 - 01.2021
  • Assessed patient needs in triage area
  • Coordinated appointment scheduling for patients
  • Verified prescriptions for accuracy and completeness
  • -counseling patient
  • Processed billing information efficiently

Security Guard

Allied Universal Security Services, Systems and So
Rosemont, IL
09.2017 - 02.2018
  • -Managed opening and closing procedures for truck lot, while maintaining security and access control.
  • -Inspected trucks parked in dump lot at night, enhancing security and safety compliance..
  • Reported incidents to supervisor and law enforcement, ensuring timely response and resolution.
  • -Observe and report trucks coming in and leaving UPS property.

Security Officer

Metro One Loss Prevention
Chicago, IL
08.2016 - 09.2017
  • Monitored activities and reported relevant observations to management to enhance safety and security.
  • Completed daily incident reports on employees and customers to document occurrences and maintain accurate records.
  • Assured customer satisfaction by addressing inquiries and fostering a welcoming atmosphere.

Education

high school diploma - Nursing

Daniel Hale Williams prep medicine
Chicago, IL
06-2013

Associate's degree - Biology

Northwestern
Chicago, IL

Skills

  • Word
  • Stocking
  • Customer Service
  • Point of Sale
  • Inventory Management
  • Cash Handling
  • Transaction Accuracy
  • Customer Engagement
  • Sales Support
  • Core competencies
  • Detail-oriented
  • Organized
  • Conflict resolution
  • Critical thinking
  • Adaptability

Certification

SECURITY 20HRS, May 2016 to Present, CPR/First Aid, September 2016, PERC Card, Security Guard

Assessments

  • First Aid Highly Proficient
  • April 2019
  • Measures a candidate's ability to identify treatments for common medical emergencies.
  • Full results: Highly Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Cashier

shannon and watts
03.2026 - 07.2026

Associate/managment

Amzon
10.2023 - 02.2026

Certified Medical Assistant

advanced urogynecologic care
06.2022 - 08.2022

Certified Medical Assistant (CMA)

women's health of illinois
12.2021 - 06.2022

Resident helper

Rolling Hills Campus
07.2021 - 12.2021

Secuirty

Securitas
04.2019 - 01.2021

Security Guard

Allied Universal Security Services, Systems and So
09.2017 - 02.2018

Medical Assistant

Reymar Clinic
09.2016 - 01.2021

Security Officer

Metro One Loss Prevention
08.2016 - 09.2017

high school diploma - Nursing

Daniel Hale Williams prep medicine

Associate's degree - Biology

Northwestern
Kadeesha Davis