Kadeijah Smith
Jonesboro,AR
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
5
5
years of professional experience
Work History
Cashier/Customer Service
KFC/ Taco Bell
Jonesboro, AR
01.2021 - 07.2021
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Operated cash register to record transactions accurately and efficiently.
Data Entry Clerk
Kenny Manufacturing
Jonesboro, AR
04.2020 - 06.2020
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Conducted research to address shipping errors and packaging mistakes.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Cashier /Customer Service Cashier
Firehouse Subs
Jonesboro, AR
10.2018 - 06.2020
- Order taking, cleaning up, meal prep
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Machine Operator
Hytrol Conveyor Company, Inc
Jonesboro, AR
02.2017 - 08.2018
- Complied with all safety regulations and outcomes
- Loading & Unloading
- Painting
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Housekeeping
Baymont Inn and Suites
Jonesboro, AR
07.2015 - 04.2016
- Cleaning
- Cleaned and maintained restrooms, hallways, bedrooms and stairwells
- Emptied trash
- Changed linens
- Restocked room supplies
- Sanitized (area or item|rooms|bathrooms|counters|equipment)
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to requests from patrons for linens and toiletries.
- Kept building entryway glass clean and polished for professional presentation.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Deli Associate
Bill's Fresh Market
Jonesboro, AR
11.2014 - 01.2015
- Serving
- Cleaning
- Prep
- Stocking
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Created appealing food arrangements for party trays and specialized orders.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Calculated total items needed to assemble party trays and placed orders for inventory.
Production Worker
Unilever-Manpower
Jonesboro, AR
09.2014 - 11.2014
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Located and picked merchandise weighing up to [Number] pounds to fulfill daily customer orders.
Education
High school diploma - General Studies
The Academies At Jonesboro High School
Jonesboro, AR05.2013
Skills
- Meal Preparation
- Food Service
- Food Preparation
- Cashiering
- Babysitting
- Cooking
- Laundry
- Cleaning
- Food Safety
- Customer Service
- Load & Unload
- Machining
- Materials Handling
- Shipment Procedures
- Customer Relations
- Customer Transactions
- Problem Solving
- Cash Handling
- Price Identification
- Cash Register Operations
- Cleaning and Sanitizing
- Honest and Ethical
- Sweeping and Mopping
- Reliable and Responsible
- Creative Thinking
- Goal Setting and Achievement
- Team Collaboration
- Basic Mathematics
Timeline
Cashier/Customer Service
KFC/ Taco Bell
01.2021 - 07.2021
Data Entry Clerk
Kenny Manufacturing
04.2020 - 06.2020
Cashier /Customer Service Cashier
Firehouse Subs
10.2018 - 06.2020
Machine Operator
Hytrol Conveyor Company, Inc
02.2017 - 08.2018
Housekeeping
Baymont Inn and Suites
07.2015 - 04.2016
Deli Associate
Bill's Fresh Market
11.2014 - 01.2015
Production Worker
Unilever-Manpower
09.2014 - 11.2014
High school diploma - General Studies
The Academies At Jonesboro High School