Kadeja Rogers
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Providence Park Pediatrics
03.2021 - Current
- Working in a customer service capacity providing administrative and clerical support to patients and in a medical setting.
- Greet patients and visitors, checks patients in and out, and obtain necessary documentation. Verifies and enters demographic information.
- Verify insurance authorizations/precertification.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review and submits charges for patient procedures and services daily. Collects co-payments.
- Help patients complete necessary medical forms and documentation.
Education
Certificate - Medical Billing
Macomb Community College
Warren, MI06.2021
High School Diploma - undefined
Henry Ford High School
Detroit, MI06.2011
Skills
- Experience in scheduling patient appointments via phone and chat correspondence
- Taking high volume calls in a health-care setting
- Working on multiple computer screens
- Listening skills
- Customer service
Timeline
Front Desk Receptionist
Providence Park Pediatrics
03.2021 - Current
High School Diploma - undefined
Henry Ford High School
Certificate - Medical Billing
Macomb Community College
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