Astronomy
Kadejsha Harrison
Clinton,PA
Summary
Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and customer relations, with focus on achieving impactful outcomes.
Overview
10
10
years of professional experience
3
3
Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceWork from home optionPaid sick leaveHealthcare benefitsCareer advancementSkills
- Verbal and written communication
- Cross-functional teamwork
- Decision-making
- Escalation handling
- Multitasking Abilities
- Time management
- Coaching and Counseling
- Maintaining computer databases
- Technological Knowledge
- Researching Information
- Reporting and documentation
- Customer Inquiries
Work History
Foundation Coordinator
Dicks Sporting Goods
11.2023 - 06.2024
- Leveraged professional network connections to identify potential collaborations or partnership
opportunities with like-minded organizations - Worked with grant program staff and other cross-functional teams to implement established grant
compliance policies and procedures. - Maintained databases, including Excel documents, and tracked grantees, funding, and donations
Athlete Engagement - Escalations Teammate
Dicks Sporting Goods
09.2021 - 11.2023
- Demonstrated strong leadership skills as a "Head Coach" by coaching and motivating teammates, fostering a supportive environment.
- Resolved customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Collaborated with cross-functional teams to deliver optimal solutions for customers'' needs.
- Balanced multiple priorities simultaneously while managing complex customer inquiries.
- Created SOPs on how to troubleshoot CRM systems for the department
Bank Teller
PNC Bank
02.2018 - 07.2018
- Collaborated with team members to ensure smooth operations and high-quality service.
- Answered customer inquiries regarding account balances, transaction history and service charges.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Hazardous Material Representative
United States Marine Corps, MCAS Miramar
05.2016 - 08.2017
- Supervised a small team of Marines and delegated tasks based on organizational needs
- Created SOPs for processes such as how to store hazmat as well as how to document and create labels in database
- Developed and maintained a comprehensive record-keeping database for organizing squadron certifications and orders
Hostess
Applebee's Grill + Bar
10.2016 - 06.2017
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and clearing tables simultaneously.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Aviation Expediting Clerk
United States Marine Corps, MCAS Miramar
12.2014 - 05.2016
- Processed requisitions for materials and parts, ensuring timely distribution based on operational needs.
- Oversaw the inventory, storage, and distribution of consumable and repairable materials.
- Utilized computer systems for tracking material assets and maintaining accurate records.
Aviation Supply Specialist
United States Marine Corps, MCAS Miramar
03.2014 - 12.2014
- Executed all functions related to aviation supply support, including inventory and material management.
- Managed high-volume workloads in a deadline-driven environment, maintaining quality standards.
- Worked with on-base personnel and manufacturers to obtain needed repairable aeronautical parts for aircraft maintenance.
Education
Bachelor of Science - Information Technology
Western Governors University
Salt Lake City, UT11.2026
Associate of Arts - Information and Computer Systems
Montgomery College
Rockville, MD05.2021
Certification
- Management- Yellow belt (Six Sigma) Certificate
- Leadership and Ethics Seminar Certificate
- Aviation Supply Specialist Certificate
Quote
It’s not what happens to you, but how you reach to it that matters.
Epictetus
Interests
Role Playing/ Puzzle games
Traveling
Photography
Event/ Vacation Planning
Genealogy
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