Kaden Bean
Pullman,WA
Summary
Dynamic Area Maintenance Supervisor at Cardinal Management Group with a proven track record in enhancing equipment reliability and optimizing resource allocation. Known for fostering teamwork and delivering exceptional customer service, I excel in problem-solving and communication, ensuring safety compliance and efficient operations. Committed to continuous improvement and staff training.
Overview
6
6
years of professional experience
Work History
Area Maintenance Supervisor
Cardinal Management Group
01.2020 - Current
- Supervised maintenance teams to ensure optimal facility operations and safety compliance.
- Coordinated preventive maintenance schedules, enhancing equipment reliability and reducing downtime.
- Implemented training programs for staff on safety protocols and equipment handling procedures.
- Developed cost-effective strategies for maintenance projects, improving resource allocation efficiency.
- Streamlined communication between teams to facilitate timely issue resolution and project updates.
- Evaluated vendor performance and negotiated contracts to optimize service delivery and costs.
Customer Support Specialist
UPS Customer Center
02.2020 - 05.2020
- Provided timely support to customers through various communication channels
- Assisted in resolving customer inquiries, achieving high satisfaction rates
- Documented customer interactions accurately in CRM system
- Collaborated with team members to streamline support processes
Night Loader
UPS Customer Center
07.2019 - 02.2020
- Loaded and unloaded packages efficiently, ensuring timely processing for distribution.
- Operated material handling equipment to transport packages within the facility safely.
- Followed safety protocols and guidelines to maintain a secure work environment.
- Collaborated with team members to streamline loading processes and enhance workflow efficiency.
- Assisted in training new staff on operational procedures and safety practices.
Education
Bachelor of Science - Criminal Justice
Washington State University
Pullman, WA05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Customer service
- Dependable and responsible
- Attention to detail
- Flexible and adaptable
- Excellent communication
Timeline
Customer Support Specialist
UPS Customer Center
02.2020 - 05.2020
Area Maintenance Supervisor
Cardinal Management Group
01.2020 - Current
Night Loader
UPS Customer Center
07.2019 - 02.2020
Bachelor of Science - Criminal Justice
Washington State University
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