Summary
Overview
Work History
Education
Skills
Timeline
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Kaden Cox

Goode,VA

Summary

Proven leader at Chick-fil-A, adept in customer service management and operations support, enhancing team performance and customer satisfaction. Excelled in staff training, problem-solving, and efficient cash handling, significantly contributing to smooth shift operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

4
4
years of professional experience

Work History

Shift Leader

Chick-fil-A
10.2020 - Current
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately using POS software.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.

Education

High School Diploma -

Liberty Christian Academy
Lynchburg, VA
05.2022

Skills

  • Customer Service Management
  • Operations Support
  • Team Supervision
  • Strong verbal and written communication
  • Decision-making capabilities
  • Staff education and training
  • Problem-Solving
  • Cash Handling

Timeline

Shift Leader

Chick-fil-A
10.2020 - Current

High School Diploma -

Liberty Christian Academy

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Kaden Cox