Kaden Dycus

Auditor:

• Performed nightly audits of hotel financial transactions, ensuring accuracy and compliance with company policies
• Managed front desk operations during overnight shifts, including guest check-ins and check-outs
• Prepared daily reports summarizing hotel occupancy rates, revenue, and other key metrics for management review
• Maintained strict confidentiality of guest information in accordance with privacy regulations
• Conducted regular inspections of public areas to ensure cleanliness and safety standards were met

Server:

• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
• Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
• Responsible for providing cashier service bartending, and cooking during shifts while maintaining timely service

• Conducted high-volume transactions while maintaining attention to detail to ensure accurate and timely service.
• Calculated fees due, interest, and change whilst providing a friendly atmosphere in order to improve customer experience.
• Led training for new hires including service policy, procedure, and federal regulations.
• Balanced cash drawers daily, identifying and correcting discrepancies as needed.

• Supervised day-to-day operations to meet performance, quality, and service expectations.
• Conducted cash, debit, and credit transactions via multiple point of sale terminals.
• Implemented new accounts receivable terms including monthly payment terms, billing, and financing amounting in a $14,000 reduction in bad debts.
• Oversaw weekly inventory maintenance to guarantee weekly restocking and special order purchases.
• Responsible for forklift operation and appliance installation in order to better serve customers and management.