Experienced cashier and stocker with 3+ years of providing exceptional customer service. Skilled in maintaining cleanliness, restocking shelves, processing payments, and ensuring supply availability. Known for friendly and approachable demeanor, creating positive environment. Calm and composed presence puts customers at ease, fostering satisfaction.
At Jumpin', I would often be the first person that people would see when entering our facility. It was my responsibility to provide a welcoming and enjoyable experience for customers and their children. I would handle any questions, comments, or concerns that customers would have, and would make sure new customers would have all of the information that they would need. When a customer had a complaint or request, I would help them with that in a quick manner. There were a few occasions where I had to compromise with a customer due to conflict. I would handle the customer's complaints in a respectful manner. I would actively listen to customers with a smile. As a cashier, I would handle cash, card, and check transactions to complete customer purchases. At the end of my shifts, I would sometimes ensure all of the money from the work day was counted correctly, and I would contact my boss if there were any issues or miscounts. I would also stock supplies when required.
Was a section leader in marching band from 11th-12th grade.
Was a manager for Jumpin' for a year
Supervised team of 5 other staff members