Summary
Overview
Work History
Education
Skills
Accomplishments
Talents
Projects
Certification
Timeline
Bartender
Kaden Owens

Kaden Owens

San Francisco,CA

Summary

Customer service professional possessing strong networking abilities, with an emphasis on food and beverage. Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Backline Technician

Primetime entertainment
Livermore, CA
04.2019 - Current
  • Replaced defective components or parts as needed.
  • Transportation of rented musical equipment using company vehicles, ranging in size from small van to large truck.
  • Demonstrating a fluid work pace to ensure safety and focus.
  • Providing service with a smile while meeting the band and production team, making sure they feel comfortable and confident while I look after the rented equipment.
  • Staying prepared to exchange a busted piece of equipment (spare snare drum, extra bass head, guitar strings) during a live performance.
  • Extensive knowledge on troubleshooting various technical issues in a live production.
  • Followed safety practices to safeguard against injury and damage to property.
  • Managed quality control and maintained high level of customer satisfaction.
  • Inspected and validated repairs before delivery.

Carpenter's Assistant

Strickland Construction
San Francisco, CA
10.2022 - 02.2024
  • Assisted carpenter with cutting and measuring materials for projects.
  • Measured, marked, and cut wood to required dimensions using power tools.
  • Installed baseboards, crown molding, window frames, door frames, and cabinets.
  • Assembled furniture according to instructions provided by the carpenter.
  • Transported materials from one job site to another in a timely manner.
  • Cleaned up job sites after completion of carpentry projects.
  • Ensured that all safety protocols were followed during carpentry work.
  • Provided support in setting up ladders or scaffolding when needed.
  • Organized storage areas where finished products were kept until delivery.
  • Assembled products using hand and power tools safely and effectively.
  • Supported safe and clean working environment by complying with procedures, rules and regulations.
  • Determined material requirements and dimensions by studying blueprints, sketches and building plans.
  • Cut materials on job site to prepare for installation.
  • Cleaned job site after work completion and disposed of debris in proper containers.
  • Promoted team efficiency by consistently picking up excess materials and tools.

Cannabis Grower

Sense cannabis
San Francisco, CA
01.2023 - 01.2024
  • Conducted soil and water tests to ensure optimal growing conditions for cannabis plants.
  • Monitored environmental conditions such as temperature, humidity, and light levels in the grow room.
  • Maintained records of plant growth cycles and harvest yields.
  • Performed routine maintenance on equipment used for cultivating cannabis plants.
  • Inspected crops regularly for signs of pests or disease and took corrective action when necessary.
  • Trimmed harvested cannabis flower material according to customer specifications.
  • Performed cloning procedures using cuttings taken from existing mother plants.
  • Recorded data from all stages of the cultivation process including germination, planting, flowering, harvesting, trimming and curing.
  • Set up irrigation systems for watering plants in the grow room.

Budtender

Barbary Coast
San Francisco, CA
04.2022 - 06.2023
  • Greeted customers with a friendly and inviting attitude.
  • Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
  • Advised customers on various products such as effects, flavors, potency levels, and prices.
  • Assisted customers in selecting the best products for their needs.
  • Verified customer identification to ensure they met age requirements for purchasing marijuana products.
  • Operated cash registers to process payments from customers.
  • Stocked shelves with new product arrivals.
  • Kept up-to-date records of all transactions in compliance with state regulations.
  • Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
  • Assisted management in training new budtenders on policies and procedures.
  • Complied with federal, state, and local laws regarding the sale of marijuana products.

Buyer

Whole Foods Market Inc
San Francisco, CA
02.2021 - 05.2022
  • Reviewed purchase orders, contracts and invoices to ensure accuracy.
  • Monitored inventory levels to ensure availability of products for customers.
  • Researched potential new suppliers in order to find the best value for goods and services.
  • Analyzed market trends and competitor data to identify opportunities for cost savings.
  • Ensured compliance with government regulations regarding purchasing activities.
  • Participated in industry trade shows and conferences to stay abreast of current trends in product development.
  • Worked with suppliers to expedite open purchase orders and shipments in-transit.
  • Liaised with accounting and vendors to minimize and clear up invoice discrepancies.

Bartender

Harmonic brewing co.
San Francisco, CA
06.2018 - 12.2021
  • Provided beer knowledge and suggestions to customers based on their preferences.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Collected and organized daily till totals and tips.
  • Balanced daily registers and generated sales reports for management.
  • Greeted guests with friendliness and professionalism.
  • Made a huge effort to make the customer leave wanting to come back for another beer in their near future.

Supervisor

Whole Food Market
San Francisco, CA
07.2020 - 02.2021
  • Directed and supervised team of 15 employees in daily operations.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Provided ongoing training to address staff needs.
  • Created friendly competition to motivate my team.

Server

Moshi Moshi
San Francisco, CA
07.2015 - 05.2020
  • Server in a bustling teriyaki house, with emphasis on sushi, sake and japanese whiskey knowledge
  • Presenting food and beverage with enthusiasm to a regular neighborhood clientele.
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Bartender

Seven Stills
San Francisco, CA
07.2017 - 03.2020
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Cleansed glasses with sanitizing solution after each use.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Attended regular training sessions to stay updated on new products or trends.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Developed good working relationships with fellow employees through effective communication.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Participated in weekly team meetings to discuss goals and objectives set by management.

Education

Green Belt -

Mt. Warrior Kung Fu Academy
McMinnville, Oregon
08.2014

Diploma -

McMinnville High School
McMinnville, Oregon
06.2012

Skills

  • Organization and time management
  • Product knowledge and education
  • Customer service and sales
  • Team building
  • Schedule Coordination
  • Behavior monitoring
  • Customer Service
  • Valid Driver's License
  • Honest and Trustworthy
  • Care Plan Adherence

Accomplishments

Green belt in Kung Fu (JKD)

Talents

  • Bay Area musician
  • Drummer
  • Percussionist
  • Songwriter
  • Guitarist
  • Singer

Projects

The Looking Wolf Project - Percussion, Rehearsed and recorded percussion for Jan Michael Looking Wolf, for his album The Looking Wolf Project. Recorded in 2010, this project features native American flute and Djembe percussion.

Certification

  • Food Handler's License/Card - Various State Departments of Health.

Timeline

Cannabis Grower

Sense cannabis
01.2023 - 01.2024

Carpenter's Assistant

Strickland Construction
10.2022 - 02.2024

Budtender

Barbary Coast
04.2022 - 06.2023

Buyer

Whole Foods Market Inc
02.2021 - 05.2022

Supervisor

Whole Food Market
07.2020 - 02.2021

Backline Technician

Primetime entertainment
04.2019 - Current

Bartender

Harmonic brewing co.
06.2018 - 12.2021

Bartender

Seven Stills
07.2017 - 03.2020

Server

Moshi Moshi
07.2015 - 05.2020

Green Belt -

Mt. Warrior Kung Fu Academy

Diploma -

McMinnville High School

Similar Profiles

CREATE PROFILE
Kaden Owens