Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaden Quintanilla

Floresville

Summary

Motivated and dependable business student with over five years of leadership and customer service experience at H-E-B. Experienced in team leadership, employee training, scheduling, interviewing, and customer relations. Strong communicator with a proven ability to lead teams and support organizational goals.

Professional with strong background in front office operations, delivering efficient and effective client service. Known for strong communication, organizational, and problem-solving skills, ensuring smooth daily functioning in dynamic environments. Prioritizes teamwork and flexibility, consistently meeting and exceeding expectations through collaborative efforts. Focused on maintaining high standards and achieving results.

Overview

7
7
years of professional experience

Work History

Front Office Student Worker

Floresville High School
06.2019 - 06.2020
  • Assisted with front office operations and administrative tasks.
  • Answered phone calls and greeted visitors professionally.
  • Maintained records and supported school staff with daily operations.

Service Admin / Service Leader /Cash Controller

H-E-B
01.2020 - 06.2026
  • Progressed from Customer Service Assistant and Cashier to Service Leader and Service Admin.
  • Manage front-end operations and oversee daily department performance.
  • Coordinate employee schedules and staffing coverage.
  • Conduct candidate interviews and assist with hiring decisions.
  • Facilitate onboarding and training for new employees.
  • Coach team members on customer service standards and operational goals.
  • Ensure compliance with company policies and procedures.
  • Supervised daily operations to ensure high-quality customer service and product availability.
  • Trained staff on best practices for product knowledge and service protocols.

Education

Bachelor's Degree - Business Administration And Management

Texas State University
San Marcos, TX
01-2027

Skills

  • Team Leadership
  • Employee Training
  • Scheduling
  • Customer Service
  • Interviewing & Hiring
  • Communication
  • Microsoft Office
  • Problem Solving
  • Time Management
  • Organization
  • Problem-solving skills

Timeline

Service Admin / Service Leader /Cash Controller

H-E-B
01.2020 - 06.2026

Front Office Student Worker

Floresville High School
06.2019 - 06.2020

Bachelor's Degree - Business Administration And Management

Texas State University