Kaden Redlus
Raleigh,NC
Summary
Dynamic team leader with proven organizational skills and expertise in customer relationship management. Committed to enhancing service delivery and fostering positive environments through effective communication and data-driven decision-making.
Overview
5
5
years of professional experience
Work History
Resident Assistant
University Of Delaware
Newark, Delaware
08.2025 - Current
- Facilitated peer counseling sessions to support student mental health and well-being.
- Developed educational workshops on topics like time management and study skills.
- Mediated conflicts between residents to foster a positive living environment.
- Maintained accurate records of incidents and reported issues to housing officials.
- Maintained clean and well-organized environment for client happiness and safety.
Manager
Autobell
Raleigh, North Carolina
01.2023 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members on best practices and operational procedures.
- Assisted customers in product selection and provided personalized recommendations.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Manager
Falls River Music
Raleigh, NC
04.2021 - 05.2024
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Oversaw inventory management, ensuring adequate stock levels for services offered.
- Coordinated staff schedules to optimize workforce efficiency during peak hours.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
Education
Bachelor of Science - Math And Economics
University of Delaware
Newark, Delaware, DE05-2028
Skills
- Team leadership
- Organizational skills
- Sales techniques
- Customer relationship management (CRM)
- Data analysis
- Sales strategy
- Upselling and cross selling
- Verbal and written communication
References
References available upon request.
Timeline
Resident Assistant
University Of Delaware
08.2025 - Current
Manager
Autobell
01.2023 - Current
Manager
Falls River Music
04.2021 - 05.2024
Bachelor of Science - Math And Economics
University of Delaware