Kaden Serna
Mount Horeb
Summary
Detail-oriented professional with a commitment to safety and cleanliness. Known for effective communication and mentoring abilities, ready to leverage skills to improve operational efficiency and customer experiences.
Industrious retail professional with 3 years in grocery bagging roles. Applies consistent hard work and quick-learning to bring value to retail roles. Commended for excellent problem-solving in customer-facing roles.
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
4
4
years of professional experience
Work History
Grocery Bagger
Miller And Son's
Mount Horeb, WI
10.2022 - Current
- Assisted customers by efficiently bagging groceries, ensuring satisfaction and timely service.
- Organized checkout area to maintain cleanliness and optimize workflow during peak hours.
- Collaborated with team members to streamline bagging processes, enhancing overall efficiency.
- Trained new staff on proper bagging techniques and customer interaction protocols.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Elevated teamwork among colleagues by sharing best practices and collaborating on daily tasks effectively.
- Supported store management in restocking shelves during slow periods, ensuring product availability for customers.
- Provided product knowledge to help customers select best products.
Volunteer
FFA
Mount Horeb, WI
09.2021 - 07.2025
- Collaborated with team members to streamline event planning processes for increased efficiency.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Boosted donations to organization by strategizing and executing fundraising events.
- Strengthened community bonds, participating in interfaith dialogues and events.
Education
High School Diploma -
Mount Horeb High School
Mount Horeb, WISkills
- Patience and tolerance
- Cleanliness maintenance
- Safety awareness
- Customer assistance
- Product stocking
- Cardboard recycling
- Proper lifting techniques
- Flexible schedule
- Clear communication
- Strong work ethic
- Teamwork and collaboration
Timeline
Grocery Bagger
Miller And Son's
10.2022 - Current
Volunteer
FFA
09.2021 - 07.2025
High School Diploma -
Mount Horeb High School