Kaden Tafoya
415 10th ST GREELEY ,CO
Summary
Dynamic Shift Lead at Arby’s with a strong focus on customer service and team motivation. Enhanced order accuracy and service speed, leading to improved customer satisfaction. Skilled in employee training and conflict resolution, ensuring compliance with health standards while optimizing staff performance and operational efficiency.
Overview
10
10
years of professional experience
Work History
Milk Runner
Hach
Loveland, CO
12.2021 - 12.2025
- Coordinated timely delivery of materials to support laboratory operations.
- Operated various equipment and tools to maintain workflow efficiency.
- Ensured compliance with safety protocols in handling hazardous materials.
- Assisted in inventory management, optimizing stock levels for essential supplies.
- Trained new team members on best practices and operational procedures.
- Collaborated with cross-functional teams to improve service delivery standards.
- Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
- Ran errands for various employees throughout company.
Operator 1
Manpower Staffing
Loveland, CO
04.2021 - 12.2021
- Implemented process improvements that streamlined operations and increased productivity.
- Maintained accurate logs of production activities and inventory levels for reporting purposes.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
Department Manager
Walmart
Greeley, CO
05.2017 - 03.2021
- Supervised daily operations to ensure efficient merchandise flow and inventory management.
- Trained and mentored team members to enhance performance and operational effectiveness.
- Implemented process improvements that increased productivity in department workflows.
- Analyzed sales trends to optimize product placement and inventory levels.
- Coordinated with cross-functional teams to align departmental goals with company objectives.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
Shift Lead
Arby’s
Roy, UT
08.2015 - 12.2015
- Managed inventory levels, assisting in ordering and stock rotation.
- Implemented processes to enhance order accuracy and speed of service.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
- Coordinated shift schedules to optimize staff coverage and reduce labor costs.
- Conducted regular inspections to maintain cleanliness and compliance with health standards.
- Assisted management in evaluating employee performance and providing feedback for improvement.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
High School Diploma - Highschool Diploma
Jefferson High
Greeley, CO05.2016
Skills
Customer service focus
Employee training
Guest service
Team motivation
Conflict resolution
Staff supervision
Work delegation
Sales proficiency
Rules enforcement
Staff motivation
Regulatory compliance
Crew coordination
Timeline
Milk Runner
Hach
12.2021 - 12.2025
Operator 1
Manpower Staffing
04.2021 - 12.2021
Department Manager
Walmart
05.2017 - 03.2021
Shift Lead
Arby’s
08.2015 - 12.2015
High School Diploma - Highschool Diploma
Jefferson High