Kaden Westman
Laramie,WY
Summary
Experienced Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Seeking a position involved with customer relations and operations.
Overview
5
5
years of professional experience
Work History
Electronics Sales Associate
Walmart
07.2024 - Current
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Applied knowledge of electronics products to educate prospects and customers.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Insurance Claims Adjuster Intern
Frontier Adjusters
05.2023 - 08.2023
- Prepared summaries of damage, payments, and policy coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
Head Cashier
Home Depot
09.2019 - 07.2024
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Monitored areas for security issues and safety hazards.
- Alleviated customer service needs with policy-appropriate solutions.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
Bachelor of Science - Construction Management
University of Wyoming
Laramie, WY05.2026
High School Diploma -
Thunder Basin High School
Gillette, WY05.2022
Skills
- Interpersonal and written communication
- Customer Needs Assessment
- Performance Analysis
- Customer Service Management
- Task Delegation
- Workplace Safety
- Punctual and Reliable
Timeline
Electronics Sales Associate
Walmart
07.2024 - Current
Insurance Claims Adjuster Intern
Frontier Adjusters
05.2023 - 08.2023
Head Cashier
Home Depot
09.2019 - 07.2024
Bachelor of Science - Construction Management
University of Wyoming
High School Diploma -
Thunder Basin High School
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