Kadence Duenas
New Boston,TX
Summary
Personable and upbeat with strong aptitude for creating welcoming dining experiences. Understands importance of menu knowledge and efficient order processing, along with maintaining clean and organized dining area. Aims to deliver exceptional customer service and contribute to positive team environment.
Overview
3
3
years of professional experience
Work History
Wait Staff Member
Maria's Cafe
05.2025 - Current
- Provided exceptional customer service, ensuring positive dining experiences for all patrons.
- Collaborated with kitchen staff to deliver timely and accurate meal orders.
- Assisted in training new wait staff on restaurant protocols and customer engagement techniques.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
- Managed multiple tables efficiently, prioritizing service based on guest needs and requests.
- Implemented feedback from management to improve service delivery and operational efficiency.
- Developed strong relationships with regular customers, enhancing loyalty and repeat business.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Inspected dishes and utensils for cleanliness.
Cashier
Walmart
10.2023 - Current
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring accountability and reducing discrepancies.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to manage inventory levels and product placement.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Albertsons
07.2022 - 10.2023
- Trained new cashiers on procedures and customer service best practices.
- Implemented streamlined checkout procedures, reducing wait times for customers.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Monitored store promotions and sales, effectively communicating updates to customers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Redwater High School
Redwater, TX05-2024
Skills
- Strong multitasking
- Efficient organization
- POS system operation
- Professional appearance
Timeline
Wait Staff Member
Maria's Cafe
05.2025 - Current
Cashier
Walmart
10.2023 - Current
Cashier
Albertsons
07.2022 - 10.2023
High School Diploma -
Redwater High School