Results-driven manager with expertise in food preparation and service. Committed to maintaining high hygiene standards and implementing efficient processes that elevate customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Student Food Service Assistant
Miami University
Oxford, OH
09.2025 - Current
Assisted with food preparation and service during peak dining hours.
Maintained cleanliness and organization of dining areas and kitchen equipment.
Followed safety and sanitation guidelines to ensure food quality standards.
Performed daily cleaning duties such as sweeping floors, wiping down surfaces, and washing utensils to maintain high hygiene standards within the kitchen area.
Chopped or prepared ingredients and cooked food items for meals.
Monitored food service areas by checking holding temperatures and appearance.
Manager
Handel's Homemade Ice Cream
Columbiana, OH
09.2022 - Current
Oversaw daily operations to ensure high-quality service and product consistency.
Trained and mentored staff on best practices for customer engagement and product knowledge.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maintained accurate cash drawer and balanced daily sales reports.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
House Cleaner
Personal Employer
Lisbon, OH
02.2025 - 08.2025
Maintained high cleanliness standards in residential spaces through effective cleaning techniques.
Developed efficient cleaning schedules to ensure timely completion of tasks.
Organized supplies and equipment to streamline workflow during cleaning sessions.
Assessed client needs to customize cleaning plans for enhanced customer satisfaction.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Communicated effectively with clients to address concerns and receive feedback on services provided.
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.