Summary
Overview
Work History
Education
Skills
Timeline
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Kadence Rodriguez

Norman

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

2
2
years of professional experience

Work History

Barista

Bookmark Cafe
08.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities, and enhancing their overall experience.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.

Personal Shopper

Sams Club Distribution
05.2023 - 08.2023
  • Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
  • Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.

Caisher

Ace Hardware
02.2023 - 05.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Sales Associate

Pacsun
10.2021 - 02.2023
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

High School Diploma -

Union Public Schools
Tulsa, OK
05.2023

Skills

  • Table Bussing
  • Ordering Procedures
  • Up-Selling
  • Coffee Expertise
  • Cash Handling
  • POS Systems
  • Product Sales
  • Guest Relations
  • Store Opening and Closing
  • Planning and Organization
  • Customer Service

Timeline

Barista

Bookmark Cafe
08.2023 - Current

Personal Shopper

Sams Club Distribution
05.2023 - 08.2023

Caisher

Ace Hardware
02.2023 - 05.2023

Sales Associate

Pacsun
10.2021 - 02.2023

High School Diploma -

Union Public Schools

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Kadence Rodriguez