Kadence Sheppard

Waitress

Kris Singletary

Laurinburg, NC

06.2022 - 08.2023

Provided excellent customer service to ensure repeat customers.
Developed positive relationships with regular customers through friendly conversation.
Provided excellent customer service by addressing any complaints or concerns promptly.
Cleaned dining room chairs, tables, floors and other surfaces regularly.
Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
Took orders for food and drinks and delivered them to guests.
Performed cashier duties such as taking payments, counting change, and issuing receipts.
Followed all safety and sanitation regulations when handling food or drinks.
Greeted customers, answered questions and recommended specials to increase profits.
Took orders from patrons accurately and efficiently.
Brought food and beverages to tables in a timely manner.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Assisted other wait staff members in times of heavy customer traffic.
Maintained a clean work station by restocking supplies, wiping down counters.
Answered phone calls for reservations or takeout orders in a professional manner.
Cleared away dirty dishes from tables after each course was finished.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Checked back with customers throughout meal service to ensure satisfaction.
Presented food and beverages to guests at tables.
Greeted guests and answered questions about menu items.
Checked with customers to ensure that they were enjoying their meals.
Stocked server areas with supplies before, during and after shifts.
Greeted customers and provided menus.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Organized take-out orders efficiently according to customer requests.
Bussed tables as needed during peak hours.
Replenished condiments, silverware, napkins. as needed during meal services.
Replenished beverages when necessary.
Stocked shelves with supplies such as utensils, cups, glasses.
Assisted with setting up the dining area before shift began.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Provided accurate change for cash transactions using a cash register system.
Delivered accurate checks at the end of each meal period.