Kadence Williams

Dogs and horses care

Completed these tasks during the summer of 2024 (June-August 2024) and December 25-26, 2024.

• Completed routine barn upkeep tasks such as stocking supplies.
• Provided daily care for horses, including feeding, grooming, and exercising them.
• Ensured that all safety protocols were followed while handling horses.
• Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.
• Administered medications as prescribed by veterinarians.
• Coordinated with pet owners regarding care plans and preferences, ensuring tailored services.
• Administered medications to animals.
• Offered every owner exceptional customer service, support, and top-notch care to each animal.
• Noted unusual behavior and contacted owners regarding health-related issues.
• Turned on the lights at dusk, and locked the first-floor doors and windows upon leaving.
• Provided seamless communication to inform pet owners of visits and pet status.
• Met with owners to gather pet care information and discuss pet-sitting duties.
• Demonstrated excellent problem-solving skills when faced with unexpected challenges related to pet care.
• Fed animals twice daily and refilled water dish.
• Offered animals exercise opportunities through walks and play activities.
• Provided daily care for pets, including feeding, watering, and administering medication as per owner instructions.

• Prepared orders for customers by scooping ice cream into dishes or cones.
• Processed cash and credit card payments, promptly returning receipts, coins, bills, and payment cards to customers.
• Recorded daily sales and reported any discrepancies to management.
• Cleaned tables, chairs, and dining areas after customer use.
• Operated cash register to collect payments from customers.
• Directed patrons to restrooms and other amenities within the facility.
• Adhered to local health and safety regulations to ensure a safe environment for both staff and customers.
• Processed payments on the cash register, and counted back bills and change to patrons..
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Developed a loyal customer base through friendly and efficient service.
• I talked pleasantly with customers while taking orders, and I promoted a positive image for the business.s.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Informed management of low-stock items prior to running out completely.
• Monitored freezer temperatures and ice cream consistency, adjusting settings as needed.
• Cleaned and organized the utensil area, napkin station, and restroom facilities.
• Scrubbed and polished counters to remove debris and food.
• Served food and beverages at take-out counters to provide fast service to waiting guests.
• Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
• Processed telephone orders, reviewing and verifying information for accuracy.
• Provided customer service to ensure customer satisfaction.
• Formulated strategies for improving customer service standards.
• Provided excellent customer service throughout each shift.
• Resolved customer service issues quickly and efficiently.
• Assisted with resolving escalated customer service complaints.
• Provided customer service to ensure guest satisfaction.