KADENCE HARTWELL
Ames,IA
Summary
Compassionate and trauma-informed human services professional with experience in youth development, prevention, and post-drug use programming, and behavioral support. Skilled in public engagement, curriculum implementation, and crisis de-escalation. Proven ability to collaborate with schools, families, and community partners to create safe, supportive environments that empower youth and promote early intervention.
Overview
5
5
years of professional experience
Work History
Direct Care Coach
Wings of Refuge
Ames, IA
05.2025 - Current
- De-escalate high-intensity behaviors using trauma-informed strategies, supporting individuals with complex trauma and substance use histories
- Provided emotional support and guidance, facilitating residents' progress in recovery, stability, and independence
- Led evening operations in residential restoration home, ensuring safety and seamless care for residents recovering from substance use, sexual exploitation, and human trafficking
- Maintained detailed documentation to track behaviors and recovery progress, supporting continuity of care across shifts
Private Nanny
Ankeny, IA
08.2024 - 05.2025
- Designed and implemented a Pre-K curriculum to promote cognitive and social growth
- Enhanced early childhood development by establishing structured routines and providing individualized care
- Addressed behavior and resolved conflicts using appropriate strategies tailored to developmental stages
- Coordinated safe, engaging outings to foster social learning and peer interactions
Site Supervisor
YSS United Kids Club
Boone, IA
02.2023 - 05.2024
- Supervised and coached staff to enhance program delivery and improve team collaboration
- Managed administrative systems for billing, compliance records, and parent communication to ensure smooth program operations
- Led programming for children ages 3-12, aligning activities with developmental and engagement goals
- Coordinated field trips and enrichment activities to broaden youth experiences and engagement
- Responded to behavioral crises using trauma-informed approaches and consistent communication with families
Preschool Lead Teacher
YSS United Kids Club
Boone, IA
08.2022 - 02.2023
- Developed and delivered developmentally appropriate curriculum, enhancing early learning and engagement
- Fostered positive behavior and emotional regulation, promoting a supportive classroom environment
- Built strong relationships with families, contributing to holistic child development
- Ensured DHS compliance through accurate documentation, drills, and safety procedures
Program Assistant
YSS United Kids Club
Boone, IA
02.2022 - 07.2022
- Facilitated group activities and lessons, enhancing student engagement and participation
- Reinforced positive behaviors using consistent classroom management strategies
- Communicated regularly with parents about student progress and development
- Supervised off-site activities, ensuring student safety and organized execution
Weekend Worker / Ministry School Student
Hidden Acres Christian Center
Dayton, IA
08.2021 - 05.2022
- Managed full-time work alongside academic commitments, showcasing effective time management
- Facilitated operations across multiple departments, responding to evolving requirements
- Coordinated planning and execution of large group programs and events, enhancing participant engagement
- Maintained food safety and guest service standards in high-volume environments
Senior Counselor
Hidden Acres Christian Center
Dayton, IA
08.2021 - 05.2022
- Mentored and supervised groups of youth, supporting emotional and social development
- Led group discussions and activities to encourage engagement and reflection
- Supported junior staff and resolved interpersonal conflicts within groups
Store Team Member
Casey's
Albion, IA
10.2020 - 05.2021
- Provided customer service and addressed concerns in fast-paced environments, ensuring customer satisfaction
- Executed closing procedures, overseeing cash handling and maintaining store presentation
Education
Associate of Arts - Human Services
DMACC
Ankeny, IA12-2026
Skills
- Trauma-Informed Care
- Substance Use Prevention Support
- Public Speaking & Group Facilitation
- Youth Development & Empowerment
- Behavior De-escalation & Crisis Response
- Conflict resolution
- Curriculum Planning & Implementation
- Community Collaboration
- Documentation & Compliance
- Team Leadership & Mentorship
- Parent Communication
Timeline
Direct Care Coach
Wings of Refuge
05.2025 - Current
Private Nanny
08.2024 - 05.2025
Site Supervisor
YSS United Kids Club
02.2023 - 05.2024
Preschool Lead Teacher
YSS United Kids Club
08.2022 - 02.2023
Program Assistant
YSS United Kids Club
02.2022 - 07.2022
Weekend Worker / Ministry School Student
Hidden Acres Christian Center
08.2021 - 05.2022
Senior Counselor
Hidden Acres Christian Center
08.2021 - 05.2022
Store Team Member
Casey's
10.2020 - 05.2021
Associate of Arts - Human Services
DMACC