Kadeshah Landaverde
Tahlequah,OK
Summary
Compassionate Nursing Assistant with a proven track record at Cherokee Nation W. W. Hastings Hospital, enhancing patient satisfaction through exceptional care and emotional support. Skilled in patient feeding and basic life support, I excel in fostering a safe environment while maintaining meticulous client documentation. Dedicated to improving patient engagement and well-being.
Overview
4
4
years of professional experience
Work History
Nursing Assistant
Cherokee Nation W. W. Hastings Hospital
Tahlequah, OK
09.2023 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Clerk
Northeastern Health System
Tahlequah, OK
08.2021 - 09.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Education
Diploma - Business Management
Cave Springs
Bunch, OK05.2012
Skills
- Patient care
- Patient Access
- Scheduling
- Basic life support
- Direct patient care
- Client documentation
Timeline
Nursing Assistant
Cherokee Nation W. W. Hastings Hospital
09.2023 - Current
Clerk
Northeastern Health System
08.2021 - 09.2023
Diploma - Business Management
Cave Springs