Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Case Manager Assistant
ASI
Las Vegas
09.2024 - Current
Assist with the admission of new clients.
Ensure all intake paperwork is complete, accurate, and entered into the EHR.
Process medical records requests from external sources in a timely manner.
Assist the case manager with the distribution of initial, progress, and discharge reports.
Assist with covering the reception area when needed.
Initiate and maintain program outcomes/data in a timely manner.
Mental Health Technician 2
Desert Parkway Behavioral Hospital
Las Vegas
10.2023 - 08.2024
Helps identify the problems, needs, and strengths of patients.
Monitors patients and their progress, then communicates information regarding patients behavior to other members of the treatment team.
Encourages and facilitates patients participation in therapeutic activities.
Supervises patients to ensure their safety and their involvement in treatment and on van. • Orient new patients to the facility, program, and setting.
Maintains a safe, orderly, and therapeutic environment for patients
Transports patients home at the end of the day.
Residential Specialist II
Mental Health Connecticut
Farmington
11.2019 - 06.2023
Maintained activity and progress reports.
Taught and assisted program participants with Activities of Daily Living (ADL) skills to maintain a clean and orderly environment.
Implemented the Individual Recovery Plan.
Engaged with persons in recovery to ensure they participate in programs and activities.
Conducted hourly checks.
Monitored and documented the self-administration of medications, noting any refusal, resistance, reactions, errors, or special conditions.
Conducted a weekly Life Skills group.
Assistant Case Manager
Marrakech Inc.
Woodbridge
07.2014 - 08.2019
Supervised direct care staff of 7 to 12 across 2 houses.
Responsible for staff recruitment and shift scheduling.
Provided direct care for individuals served.
Performed medication administration.
Ensured doctor's visits, follow-ups, and paperwork were in order.
Addressing staff conduct through disciplinary action when warranted.
Implemented behavior programs, and other habilitative programs.
Facilitated and promoted community integration.
Worked hand in hand with the Program Manager and other administrative staff.
On-call responsibilities.
Participated in three CARF surveys.
Education
Associate of Science -
Housatonic Community College
Bridgeport, CT
06-2018
CNA -
Training Direct
Bridgeport, CT
01-2010
Skills
Data entry
Intake assessment
Progress monitoring
Patient transportation
Electronic health records
Medication administration
Therapeutic communication
Intermediate proficiency in the Microsoft Office Suite