Kadi South

Owner/Operator

Dogtown

Shelton, WA

05.2018 - Current

Dogtown is a dog and cat grooming business located in Shelton Washington
As a business owner, I must provide customer service in order to maintain customer retention
While also running reception including answering a multi-line phone, and handling all the scheduling via many different platforms such as email, text, and social media
I have designed my own web pages and have strong computer skills as all business documents, client info, and contracts are stored electronically
I managed all social media accounts and marketing
I hired employees and trained them
This required great people management skills to keep employee mural and work going efficiently
I did all the bookkeeping and records keeping while handling all day-to-day operations
Ensured the solan maintains a high level of cleanliness and organization to ensure all jobs are being performed accurately and efficiently
As an operator, I also groomed all the pets
I participated in many continuing education classes and currently have over 6 certifications in grooming and handling pets.

Cashier/Customer Service

Delta Gold Incorporated

Olympia, WA

04.2018 - 11.2018

Delta Gold Incorporated is an AMPM gas station located in Olympia Washington
As a cashier, I provide customer service to the people that come in
I do this by answering their questions for directions, ringing up their purchases, and handling their money and the companies when they purchase items
Also, I ensure that all available product is out and available to the customer in a clean and organized store and provided space
Lastly, I ensure that all policies and regulations are followed when it comes to the sales of alcohol, tobacco, and food items
As well as obtaining the store's daily sales, safe reports, and end-of- day reports for all cashiers and providing them to the store owner
Lastly, I worked the graveyard shift requiring me to prepare food items for the morning, payout the distributing companies, and ensure the store was clean and ready to go for the am shift.

Lead Groomer

Top Dogs Pet Grooming

Shelton, WA

08.2015 - 08.2018

Top Dogs is a pet grooming business with a reputation for quality care
As a Groomer, I prepare several pets a day for grooming by shampooing and drying them, selecting the shampoo that was best for each animal's coat and skin, removing mats, cleaning ears, expressing anal glands and clipping nails
When not bathing or assisting with grooming, I clean, sanitize, and organize grooming equipment making sure it is in good working order
I also clean and sanitize cages, water and food bowls, floors, counters and washtubs
As needed, I open and close the salon.

Manager

Doggie Doos Grooming

Cheney, WA

06.2013 - 07.2015

Doggie Doos is a dog and cat pet grooming business with a reputation for providing high-quality individualized care
I did all the bookkeeping, entering all of the money that comes in and out of the business in a detailed ledger of the business income and expenses
This includes all payroll data making deposits, paying bills and vendors, making deposits for the business, issuing payroll checks, and purchasing supplies using the business account
I do the quarterly reports for employees and issue payments to government agencies
I open and close the business regularly, train new employees, and have final responsibility for ensuring that every pet leaves to the owner's satisfaction
At the time, I was involved in ensuring the business made a smooth transition to new ownership that retained client relationships
I also answer phone calls, schedule appointments, receive cats and dogs and check for vaccinations, signs of illness, injury, and assess temperament; explain grooming options, styles, provide estimates, answer questions and take payments; enter customer and pet information including emergency and medical information; bathe and prepare dogs and cats for grooming including pitting, expressing glands, trimming nails, and shave downs
Perform finish grooming
When not engaged in other duties I first spend time with pets being held for pickup, interacting with them to promote familiarity, and comfort, and to provide light exercise and socialization, and feed and watering pets, and dispensing medications if needed
Then I clean, and sanitize grooming equipment and supplies, animal cages, washtubs, counters, floors, and water and food bowls; and clean, stock, and organize bathing and other supplies
When owners pick up their pet, I answer questions about the grooming, explain what was done and why and may provide advice and guidance on optimal pet care including feed choices, grooming, exercise routines, and socialization activities
This may include a discussion of breed temperaments, grooming care, and exercise needs.

Summary

Overview

Work History

Owner/Operator

Cashier/Customer Service

Lead Groomer

Manager

Education

Bachelor's - Itegarated Social Science

Associate - Art

GED -

Skills

Websites

Accomplishments

Additional Information

Work Availability

Quote

Timeline

Owner/Operator

Cashier/Customer Service

Lead Groomer

Manager

Bachelor's - Itegarated Social Science

Associate - Art

GED -

Similar Profiles

Kadi SouthKadi South

Stevie CobbStevie Cobb

Josiah DyckJosiah Dyck

Laura WoodLaura Wood

Annabelle LeMayAnnabelle LeMay