Smartsheet
Kadian Smalling
Bronx,NY
Summary
Motivated professional with a strong desire to seek and maintain a full-time position that offers professional challenges. Skilled in utilizing interpersonal skills, excellent time management, and problem-solving abilities. Experienced in customer service, sales, teaching, caregiving, and administrative tasks. Known for highly efficient planning, problem-solving, and communication skills.
Overview
14
14
years of professional experience
Work History
Homemaker
Home
03.2019 - Current
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within household.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple at home projects.
- Strengthened communication skills through regular interactions with others.
Staffing Clerk
Phoebe Putney Memorial Hospital
01.2023 - 11.2023
- Improved office efficiency by effectively managing internal communications and correspondences.
- Completed staffing office's operational requirements by scheduling and assigning over 50 employees. Which included RN's, CNA's, PCA's, Unit Secretaries, Safety Partners and Nurse Externs.
- Ensured accurate record-keeping by maintaining up-to-date physical and electronic files. Files such as professional licenses and training certificates.
- Verified payroll, overtime and incentives, vacation as as sick time hours to support accounting processes.
- Assisted with personnel records management to support recordkeeping accuracy. Records such as call outs, onboarding completion, Phone number, and email address.
Lead Teacher
All Season's ABC Daycare
10.2018 - 12.2018
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles for approximately 10 children, resulting in increased student engagement and success.
- Fostered student curiosity and interest through creative hands-on activities.
Maternity Leave
Home
06.2017 - 10.2018
- High-risk pregnancy due to medical history
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and fast-paced environment.
Assistant Teacher
Sunshine Learning Centers
01.2017 - 04.2017
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supervised 10-15 children during in-classroom activities and on playground.
- Assisted lead teacher in developing age-appropriate curriculum to support child development milestones.
- Engaged and entertained children through recreational and educational activities.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Ensured safe and nurturing environment for all students by adhering to preschool policies and procedures.
- Promoted language development in students by engaging them in conversations, reading stories, and teaching songs related to various themes.
Teller
Pay-O-Matic Check Cashing
07.2016 - 01.2017
- Learned and adapted quickly to new technology and software applications.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, and services charges.
- Answered telephone inquiries.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Assisted customers in opening new accounts, facilitating smooth onboarding process for new clients.
- Executed wire transfers, check cash, as well as cash payouts.
Picker
Amazon Fulfillment Center
11.2015 - 03.2016
- Worked fast to meet assigned daily picking quotas.
- Picked orders quickly to maintain demanding productivity goals.
- Expedited picking process for faster order fulfillment using handheld scanners and inventory management software.
- Scanned and verified UPC codes for all products to aid in identification.
- Assisted in reducing product damage through careful handling of items during the picking process.
- Contributed to safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Utilized equipment such as pallet jacks and pick carts to speed up the picking process without compromising safety standards.
Caregiver
Senior Lifestyle Corporation
07.2015 - 09.2015
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Built strong relationships with an estimated 20 clients to deliver emotional support and companionship.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Recorded status and duties completed in logbooks for management.
- Placed meal orders per patients request in kitchen and assisted patients with eating to support healthy nutrition.
Sales Associate
Macys Department Store
11.2014 - 01.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Office Assistant
SUNY Buffalo State College
08.2012 - 12.2014
- Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased around 100 students satisfaction by providing professional and courteous front desk support.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Input data into spreadsheets and databases.
Food Service Worker
SUNY Buffalo State College
08.2011 - 05.2012
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Demonstrated versatility by quickly adapting to various roles within food service environment as needed.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Cashier
McDonald's
05.2010 - 08.2010
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
Education
Bachelor of Science - Individualized Studies
SUNY College At Buffalo
Buffalo, NY08.2016
Skills
- Teamwork and Collaboration
- Problem-Solving
- Flexible and Adaptable
- Attention to Detail
- Dependable and Responsible
- Excellent Communication
- Organization and Time Management
- Computer Skills
- Critical Thinking
- Multitasking
- Documentation and Recordkeeping
- Friendly, Positive Attitude
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPR/AED Certification
Affiliations
- SUNY Buffalo State University
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Work-life balanceCareer advancementFlexible work hoursWork from home optionPaid time off401k matchHealthcare benefitsQuote
Remember, remember, this is now, and now, and now. Live if, feel it, cling to it. I want to become acutely aware of all I’ve taken for granted.
Sylvia Plath
Software
Microsoft Office
Languages
Spanish
Intermediate (B1)
Interests
Music
Creative Hobbies
Timeline
Staffing Clerk
Phoebe Putney Memorial Hospital
01.2023 - 11.2023
Homemaker
Home
03.2019 - Current
Lead Teacher
All Season's ABC Daycare
10.2018 - 12.2018
Maternity Leave
Home
06.2017 - 10.2018
Assistant Teacher
Sunshine Learning Centers
01.2017 - 04.2017
Teller
Pay-O-Matic Check Cashing
07.2016 - 01.2017
Picker
Amazon Fulfillment Center
11.2015 - 03.2016
Caregiver
Senior Lifestyle Corporation
07.2015 - 09.2015
Sales Associate
Macys Department Store
11.2014 - 01.2015
Office Assistant
SUNY Buffalo State College
08.2012 - 12.2014
Food Service Worker
SUNY Buffalo State College
08.2011 - 05.2012
Cashier
McDonald's
05.2010 - 08.2010
Bachelor of Science - Individualized Studies
SUNY College At Buffalo
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