Nana Cissokho
New York,NY
Summary
Compassionate accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Flexible hard worker ready to learn and contribute to team success.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
New York Presbyterian Weill Cornell
New York, NY
03.2023 - Current
- Assisted patients with daily living activities, enhancing comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Documented patient care activities accurately, ensuring compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to develop individualized patient care plans.
- Advocated for patients' needs, improving overall satisfaction with care services provided.
- Implemented infection control measures, contributing to a safe healthcare environment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
CNA
NYC Health + Hospitals-CARTER HOSPITAL
New York, NY
10.2021 - Current
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Used mobility devices to transport patients.
- Documented activities and recorded information in EMR system.
- Delivered nursing assistance to residents in -bed care facility.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Comforted patients and provided each with reassurance and encouragement.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Performed passive range of motion, simple dressing changes, skincare, and glucose testing.
CNA
UPPER EASTSIDE NURSING AND REHABILITATION CENTER
New York, NY
10.2019 - Current
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Delivered personal nursing assistance in pre- and post-operative situations.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Engaged with patient family and friends to provide courteous visit experience.
- Delivered high level of care to every patient.
Cashier
Pioneer Supermarket
New York, NY
05.2019 - 07.2021
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Scanned customer purchases and supported transactions to streamline sales process.
CNA
NORTHERN MANHATTAN REHABILITATION AND NURSING CENT
New York, NY
06.2019 - 06.2019
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Ticket Sales Agent
Delta Air Lines, Inc
DAKAR SENEGAL, SENEGAL
03.2008 - 08.2014
- Accepted and applied payments to process ticket transactions, made change and offered receipts.
- Assisted customers at box office or will call areas by responding to wide range of questions, inquiries and issues.
- Applied coupons, processed discounts and explained sales policies to customers.
- Secured customer tickets using computer-based software ticketing system.
- Assisted customers with ticket purchases, trip planning, pricing and scheduling.
- Checked tickets and identifying paperwork for verification of individual identities.
- Helped travelers find locations within airport complex.
- Worked diligently to resolve booking, fare and regulations issues alongside passengers and travel agents.
Education
Certificate BLS - Basic Life Support
MId Manhattan Adult Center
New York, NY, NY10-2021
CERTIFIED NURSE ASSISTANT - Nursing Assistance
MID MANHATTAN ADULT LEARNING CENTER
New York, NY02-2019
BACHELOR iN TRANSPORT AND LOGISTIQUE - Air Transportation AND LOGISTIC
AIR TRANSPORTATION INSTITUTE
SENEGAL01-2012
ASSOCIATE iN MANAGEMENT iN TOURISM - Tourism And Travel Services Marketing Operations
ETHSOS SCHOOL OFF TOURISM
SENEGAL01-2004
GED -
College Academy High School BLAISE DIAGNE
SENEGAL01-2002
EKG ECG - Electrocardiogram EKG ECG
Renaissance Technical Institute
New York, NY03-2026
Phlebotomy - Phlebotomy
Renaissance Technical Institute
New York, NY05-2026
Skills
- Infection control procedures
- Performing patient intakes
- Grooming and bathing assistance
- Collecting vital signs
- Catheter change and preparation
- Quality assurance controls
- Assisting with personal grooming
- Understands mobility assistance needs
- Patient relations
- Collecting specimens
- Calm and level-headed under duress
- Calm and level-headed under duress
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Feeding assistance
- Companionship and emotional support
- Urinary catheter care
- Ambulation assistance
Accomplishments
- Achieved award and recognition through effectively helping nurses and great team work.
Certification
- CNA - Certified Nurse Assistant
- NCPCT - Patient Care Technician
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Certified Nursing Assistant
New York Presbyterian Weill Cornell
03.2023 - Current
CNA
NYC Health + Hospitals-CARTER HOSPITAL
10.2021 - Current
CNA
UPPER EASTSIDE NURSING AND REHABILITATION CENTER
10.2019 - Current
CNA
NORTHERN MANHATTAN REHABILITATION AND NURSING CENT
06.2019 - 06.2019
Cashier
Pioneer Supermarket
05.2019 - 07.2021
Ticket Sales Agent
Delta Air Lines, Inc
03.2008 - 08.2014
CERTIFIED NURSE ASSISTANT - Nursing Assistance
MID MANHATTAN ADULT LEARNING CENTER
BACHELOR iN TRANSPORT AND LOGISTIQUE - Air Transportation AND LOGISTIC
AIR TRANSPORTATION INSTITUTE
ASSOCIATE iN MANAGEMENT iN TOURISM - Tourism And Travel Services Marketing Operations
ETHSOS SCHOOL OFF TOURISM
Certificate BLS - Basic Life Support
MId Manhattan Adult Center
GED -
College Academy High School BLAISE DIAGNE
EKG ECG - Electrocardiogram EKG ECG
Renaissance Technical Institute
Phlebotomy - Phlebotomy
Renaissance Technical Institute
Education and Training
other,other,other,other