Summary
Overview
Work History
Education
Skills
Certification
Websites
Languages
Hobbies and Interests
Timeline
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Kadidiatou MBALLO

Connecticut,Naugatuck

Summary

Highly efficient employee, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Shoppersworld
10.2023 - Current


  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed efficient cash register operations.

Consular Clerk

Embassy of the Federal Republic of Nigeria
01.2022 - 09.2023
  • Consular cards ID Issuance for deserving Nigerians
  • Translation and Transcription.
  • Provided quality clerical support through data entry, document management, email correspondence.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • And any other task directed by the Minister Consular and the Head of Mission.

Front Desk Receptionist

Embassy of the Federal Republic of Nigeria
08.2021 - 12.2021


  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees
  • Answered multi-line phone system and transferred callers to appropriate department or staff member
  • Completed all tasks in compliance with the Embassy's policies and procedures
  • Handled assignments independently with good judgement and critical thinking skills.
  • Streamlined office operations for improved productivity with effective organization and communication skills.

Finance Associate

Transsion Holdings
01.2021 - 07.2021


  • Operated register for cash, check, and credit card transactions with excellent accuracy levels
  • Improved financial accuracy by diligently reviewing and reconciling monthly bank statements.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Assisted customers with returns, refunds and resolving transaction issues
  • Increased efficiency with thorough maintenance of financial records and documentation.
  • Supported the finance team by processing invoices and expense claims promptly and accurately.

General Clerk

GRAVITAS Communications
05.2020 - 08.2020


  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Perform any other task entrusted by management in connection with gravitas communications activities
  • Updated reports, managed accounts, and generated reports for company database
  • Verified client adherence to service contracts via close monitoring

Front Desk Receptionist and Cashier

Carlcare Technology SUARL
08.2018 - 03.2020


  • Answered multi-line phone system and transferred callers to appropriate department or staff member
  • Completed data entry and filing to keep records updated for easy retrieval
  • Maintained confidentiality of sensitive data to protect customer and business information
  • Cash Management
  • Streamlined office operations for improved productivity with effective organization and communication skills.

Education

Ph.D. - African Literature and Postcolonial Studies

Cheikh Anta Diop University of Dakar
Dakar, SN
12.2026

MBA - Diplomacy and Geostrategy

ISM Madiba Institute
Dakar, SN
12.2023

Master of Arts - African Literature and Postcolonial Studies

Cheikh Anta Diop University of Dakar
Dakar, SN
03.2021

Bachelor of Arts - African Literature and Postcolonial Studies

Cheikh Anta Diop University of Dakar
Dakar, SN
08.2017

High School Diploma -

Alpha Molo Balde High School of Kolda
Kolda, SN
07.2014

Skills

  • Microsoft Excel / Word / PowerPoint
  • Sales
  • Cash Handling
  • Mail Processing
  • File and Database Management
  • Confidentiality and Personal Assistance
  • Interpersonal Skills
  • Communication, Problem-solving and Teamwork
  • Leadership
  • File Maintenance
  • Database Entry

Certification

  • MOOC 1, 03/01/21, English for Business and Entrepreneurship
  • MOOC 2, 04/01/21, English for Media Literacy, https://www.my-mooc.com/en/categorie/english
  • MOOC 3, 08/01/23, English for Career Development, https://api.badgr.io/public/assertions/0OqV_zIOQEaZ1tbnVAh8uA

Websites

Languages

French
English
Pular
Wolof

Hobbies and Interests

  • Reading and Writing
  • Playing Volleyball
  • Conduct Research...

Timeline

Sales Associate

Shoppersworld
10.2023 - Current

Consular Clerk

Embassy of the Federal Republic of Nigeria
01.2022 - 09.2023

Front Desk Receptionist

Embassy of the Federal Republic of Nigeria
08.2021 - 12.2021

Finance Associate

Transsion Holdings
01.2021 - 07.2021

General Clerk

GRAVITAS Communications
05.2020 - 08.2020

Front Desk Receptionist and Cashier

Carlcare Technology SUARL
08.2018 - 03.2020

Ph.D. - African Literature and Postcolonial Studies

Cheikh Anta Diop University of Dakar

MBA - Diplomacy and Geostrategy

ISM Madiba Institute

Master of Arts - African Literature and Postcolonial Studies

Cheikh Anta Diop University of Dakar

Bachelor of Arts - African Literature and Postcolonial Studies

Cheikh Anta Diop University of Dakar

High School Diploma -

Alpha Molo Balde High School of Kolda

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Kadidiatou MBALLO