Kadie Escobar
Summary
Motivated professional experienced in delivering exceptional customer service and managing multiple tasks efficiently. Demonstrated strong work ethic and adaptability while mastering new skills in independent roles. Committed to creating positive and memorable experiences for customers.
Overview
5
5
years of professional experience
Work History
Quality Control Inspector
Mueller Water Products
Cleveland, TN
07.2024 - Current
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Inspected products for quality standards and compliance with specifications.
- Conducted visual and physical tests on materials and finished goods.
- Utilized measuring tools to ensure accurate product dimensions and specifications.
- Tested finished goods prior to shipment according to established protocols.
- Documented inspection results and identified non-conformities in production processes.
- Communicated findings to management for continuous improvement initiatives.
- Assisted in training new employees on quality control procedures and standards.
- Trained new employees on proper use of test equipment and inspection techniques.
- Verified accuracy of product labels, including expiration dates and lot numbers.
Server/ Bartender/Certified Culinary Professional
Longhorn Steakhouse
Cleveland, TN
07.2022 - 08.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed guest orders accurately using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Assisted in training new servers on restaurant procedures and customer interaction.
- Handled guest inquiries and resolved concerns to enhance dining experience.
- Upsold menu items to promote specials and increase guest satisfaction.
- Managed cash transactions efficiently at end of shifts with attention to detail.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
- Addressed complaints to kitchen staff and served replacement items.
Manager
United Grocery Outlet
Cleveland, TN
08.2021 - 05.2023
- Managed daily operations to ensure efficient store performance.
- Developed team schedules to optimize workforce coverage and service levels.
- Trained staff on customer service practices and company policies.
- Oversaw inventory management to maintain product availability and stock levels.
- Implemented promotional strategies to enhance customer engagement and sales.
- Coordinated with suppliers for timely delivery of products and supplies.
- Resolved customer issues promptly to maintain high satisfaction levels.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
Education
Cleveland High School
Cleveland , TNSkills
- Quality inspection
- ISO standards
- Safety procedures
- Process evaluation
- Inventory management
- Reporting and analysis
- Recordkeeping
- Problem solving
- Time management
- Employee supervision
- Training and mentorship
- Customer service
Timeline
Quality Control Inspector
Mueller Water Products
07.2024 - Current
Server/ Bartender/Certified Culinary Professional
Longhorn Steakhouse
07.2022 - 08.2025
Manager
United Grocery Outlet
08.2021 - 05.2023
Cleveland High School