Kadie Holton
Asheville,NC
Summary
Dependable employee seeking to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Dedicated professional with strengths in customer service, time management, and communication. Excels at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals. Skilled at completing daily assignments and contributing to team success. Adapts quickly to new needs and policies.
Overview
13
13
years of professional experience
Work History
Bartender
Juicy Lucy's Burger Bar And Grill
02.2021 - Current
- Served high customer volumes during lunch, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Customer Service Representative
Southeastern Sports Medicine
03.2021 - 03.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
Coach
Barron Collier High School
08.2016 - 08.2019
- Coached 24 to 60 athletes at a time depending on practice dates.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with athletes' families to encourage support and involvement in their athletic growth.
- Managed practice schedules, ensuring efficient use of time and resources for optimal results.
Server/ Bartender
Joey D's Italian Restaurant
09.2011 - 10.2020
- Achieved multiple promotions during employment
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with Point of Sale system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Elementary Education
Florida Southwestern State College
Lely, FL05-2019
Skills
- Strong multitasking
- Highly reliable
- Effective Communication
- Personable and friendly
- Building Relationships
- Safety awareness
Timeline
Customer Service Representative
Southeastern Sports Medicine
03.2021 - 03.2022
Bartender
Juicy Lucy's Burger Bar And Grill
02.2021 - Current
Coach
Barron Collier High School
08.2016 - 08.2019
Server/ Bartender
Joey D's Italian Restaurant
09.2011 - 10.2020
Associate of Arts - Elementary Education
Florida Southwestern State College
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