Results-driven logistics professional with 7 years of military experience managing supply chain operations, inventory control, and team leadership. Proven ability to train, mentor, and supervise personnel, while ensuring operational efficiency. Skilled in warehouse operations, procurement, and asset management with a strong focus on process improvement. Experienced assistant manager, adept at team coordination and customer service. Currently pursuing a B.S. in Psychology, with a passion for applying leadership and behavioral insights to optimize team performance.
• Operational Leadership: Managed daily restaurant operations, ensuring efficient and accurate preparation and delivery of products, which enhanced customer satisfaction and increased repeat business.
• Team Supervision: Led a team of 20–45 employees, providing training and development to maintain high performance standards and a positive work environment.
• Inventory and Financial Management: Oversaw inventory levels, conducted regular audits, and managed cash control procedures, contributing to cost control and profitability.
• Customer Service Excellence: Resolved customer issues promptly and professionally, improving service quality and fostering customer loyalty.
• Compliance and Safety: Ensured adherence to health, safety, and company policies, maintaining a secure and compliant workplace.