Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KADIJAH FRANCIS

Boston,MA

Summary

Experienced professional looking for a position where I can use my acquired skills and abilities in a progressive and challenging environment.

Overview

7
7
years of professional experience

Work History

Staff Assistant III

Mass General Hospital
01.2024 - Current
  • Outlook calendar management
  • Booking zoom and/or Microsoft Teams meetings, in-person meetings
  • Facilitates travel arrangements
  • Book travel on behalf of providers
  • Provide travel planning document w/ itinerary and important flight/hotel information
  • Submit travel expenses for reimbursement
  • Processes and manages reimbursement requests
  • Orders supplies, including business cards, white lab coats, office supplies, work phones
  • Manages incoming mail; clinical and administrative
  • Assists with function planning
  • Book conference rooms & auditoriums across the main campus
  • Record meetings & upload file to a specified location.

Practice Assistant II

Brigham and Women's Primary Care Westwood
01.2020 - 01.2023
  • Perform duties under moderate supervision with intermediate to advanced proficiency in administrative skills
  • May perform more complex or specialized functions (i.e., surgical scheduling) at highest competency level
  • Utilize knowledge of HMO's, managed care and other third party insures, and troubleshoots insurance issues as appropriate
  • Assist with special projects as directed
  • Act as a super user for scheduling, registration, and billing systems
  • Provide training and assistance to others in these areas
  • Assist with training and orienting staff as needed
  • Follow HIPPA guidelines for the management of patient privacy and confidentiality
  • Answering calls in a high-volume call center.

Bank Teller

Dedham Savings Bank
01.2018 - 01.2020
  • Serves customers by completing account transactions
  • Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
  • Answers questions in person or on the telephone and refers customers to other bank services, as necessary
  • Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports
  • Contributes to team effort by accomplishing related results as needed.

Education

Bachelor of Communication -

Southern New Hampshire University

Skills

  • Time Management
  • High proficiency of Microsoft Office (ie, Microsoft Outlook, Calendar Mgmt, Word, Excel)
  • Communication Skills
  • Problem-solving
  • Eye for Detail
  • Administrative experience
  • Customer Service
  • Organization skills
  • First AID & CPR Skills
  • Work well under pressure

Languages

Haitian Creole
Native or Bilingual

Timeline

Staff Assistant III

Mass General Hospital
01.2024 - Current

Practice Assistant II

Brigham and Women's Primary Care Westwood
01.2020 - 01.2023

Bank Teller

Dedham Savings Bank
01.2018 - 01.2020

Bachelor of Communication -

Southern New Hampshire University

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KADIJAH FRANCIS