Kadijah Key
Greenville
Summary
Skilled claims processing professional with extensive experience in reviewing and validating insurance claims. Strong focus on accuracy, problem-solving, and effective communication. Known for collaborative approach and adaptability to changing needs. Proficient in claims software, data entry, and customer service. Recognized for reliability and achieving results in team environments.
Results-driven professional with comprehensive background in claims management and proven ability to streamline processes. Known for collaborative approach and adaptability to evolving needs, ensuring smooth operations and goal attainment. Highly proficient in data analysis and problem-solving, valued for reliability and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Quality Assurance Coordinato
Wayfair
02.2021 - Current
- Coordinated quality assurance processes to ensure compliance with industry standards and regulations.
- Developed and implemented testing protocols to identify product defects and improve quality control measures.
- Conducted audits of operational procedures to assess adherence to quality benchmarks and mitigate risks.
- Trained team members on best practices in quality assurance methodologies and tools, enhancing overall performance.
Administrative Assistant Associate
Amazon Fulfillment Center
07.2021 - 09.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
(Addresses the customer service experience requirement.) - Assisted in maintaining quality standards by organizing, reviewing, and updating client documentation.
- Supported internal review processes and implemented checklists to reduce compliance issues. Data Entry & Compliance Specialist
- Implemented new software tools for task tracking, increasing team productivity and accountability.
- Streamlined administrative processes for enhanced productivity and improved workflow within the department.
Data Entry & Compliance Specialist
Walmart
08.2016 - 09.2018
- Conducted compliance audits to ensure adherence to regulatory standards and internal policies.
- Developed and implemented compliance training programs for staff, enhancing awareness of regulations.
- Reviewed and analyzed policy documents for accuracy, consistency, and alignment with legal requirements.
- Collaborated with cross-functional teams to identify compliance risks and recommend mitigation strategies.
- Prepared detailed reports on compliance findings, presenting recommendations to senior management for action.
- Assisted in the development of internal controls to safeguard against compliance violations or risks.
Education
Associate of Arts - Computer Science
Paris Junior College
Paris, Texas, TX07-2026
High School Diploma -
GREENVILLE HIGH SCHOOL
Greenville, TX06-2016
Skills
- Quality assurance systems
- Strategic planning
- Development of material specifications
- Record-keeping proficiency
- Customer focus
- Relationship building
- Customer service
- Production support
Timeline
Administrative Assistant Associate
Amazon Fulfillment Center
07.2021 - 09.2021
Quality Assurance Coordinato
Wayfair
02.2021 - Current
Data Entry & Compliance Specialist
Walmart
08.2016 - 09.2018
Associate of Arts - Computer Science
Paris Junior College
High School Diploma -
GREENVILLE HIGH SCHOOL
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