KADIJAH LYTLE
Austell,GA
Summary
Outgoing and compassionate with strong passion for mental health support and patient care. Possesses foundational knowledge in psychology and therapeutic techniques, coupled with skills in patient observation and record-keeping. Committed to making positive impact on patient well-being through dedicated and empathetic care.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Behavioral Mental Health Technician
Childrens Healthcare of Atlanta
11.2021 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
- Advocated for patient needs within healthcare system, ensuring access to necessary resources.
- Collaborated with therapists to implement treatment plans, enhancing effectiveness of interventions.
Clerk 2
City Of Philadelphia
06.2018 - 10.2021
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of equipment.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records,
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Dispatcher
First Transit
10.2016 - 06.2018
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Closely monitored dispatch board to triage and prioritize over 90 daily calls.
- Documented all changes in computer tracking system
- Implemented schedule and policy changes and collaborated with management to formulate new policies procedure and goals.
Bus Operator
First Transit
03.2012 - 05.2014
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Transported passengers safely along prescribed routes according to tight schedules.
Senior Peer Specialist
Lynch Homes
09.2008 - 03.2013
- Enhanced client recovery by providing personalized support and sharing lived experiences.
- Assisted in creating a welcoming atmosphere at the facility by helping maintain cleanliness and organization throughout common spaces.
- Successfully supported numerous clients in achieving milestones toward their mental health recovery goals.
- Offered guidance on effective communication techniques, enabling clients to navigate relationships more effectively.
- Kept close eye on client vital signs, administered medications and tracked behaviors to keep supervisor well-informed.
- Implemented creative coping strategies tailored to individual client needs that promoted resilience during challenging times.
Education
High School Diploma -
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Behavior management
- Administrative support
- Clerical duties
- Customer service
- File and database management
- Scheduling
- Customer satisfaction
- Proficient in written and oral communication
Certification
- CPR/AED Certification
- BLS
- MCPP
Timeline
Behavioral Mental Health Technician - Childrens Healthcare of Atlanta
11.2021 - Current
Clerk 2 - City Of Philadelphia
06.2018 - 10.2021
Dispatcher - First Transit
10.2016 - 06.2018
Bus Operator - First Transit
03.2012 - 05.2014
Senior Peer Specialist - Lynch Homes
09.2008 - 03.2013
- CPR/AED Certification
- BLS
- MCPP
Philadelphia Youth Build HS - High School Diploma,
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