Kadijah Njitoh
Orlando,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Logistics Dispatcher
HONK
Birmingham, AL
01.2022 - 03.2024
- Assigned drivers to pick up and deliver goods according to customer requirements.
- Monitored driver performance, ensuring compliance with safety regulations.
- Analyzed data from previous transport runs to identify areas of improvement.\
- Oversaw bookkeeping and dispatching operations for towing, hauling and roadside assistance services, including supervising 6 employees.
- Performed administrative tasks such as filing documents, answering phone calls or responding emails.
Account Executive
Dish Network Corp
Birmingham, AL
12.2019 - 01.2022
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Actively monitored competitor activities within assigned region and territory.
- Increased profitability within accounts by cross-selling additional products.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
Product Specialist
Apple
Birmingham, AL
11.2014 - 12.2019
- Researched or investigated products and uses to prepare for demonstrations.
- Assisted customers with setup and installation of Apple products.
- Provided technical support to customers on various Apple products, including iPhones, iPads, MacBooks, and iMacs.
- Excelled in exceeding daily credit card application goals.
- Updated store displays with latest models of Apple products.
- Inspected returned items for damage before processing returns or exchanges.
- Assisted in the development of sales strategies for existing products.
Property Manager
Public Storage
Birmingham, AL
01.2013 - 11.2014
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Processed evictions when necessary in accordance with state laws and procedures.
- Facilitated tenant paperwork processing and verification.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Education
Associate of Arts - Business Communications
T.A. Lawson State Community College
Birmingham, AL12-2019
Skills
- Transportation Management
- Conflict resolution techniques
- Device configuration
- Direct Sales
- Data Entry
- Product Knowledge
- Performance Tracking
- Client Relationship Building
- Customer rapport
Timeline
Logistics Dispatcher
HONK
01.2022 - 03.2024
Account Executive
Dish Network Corp
12.2019 - 01.2022
Product Specialist
Apple
11.2014 - 12.2019
Property Manager
Public Storage
01.2013 - 11.2014
Associate of Arts - Business Communications
T.A. Lawson State Community College
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