Kadijah Patterson
Jersey City
Summary
Reliable worker with 10+ years' experience in warehouses, deliveries, and customer support. Meets productivity goals, solves customer problems, and follows safety rules. Good communicator and team player seeking work in warehouse, delivery, or customer service.
Overview
13
13
years of professional experience
Work History
Delivery Warehouse Associate
Amazon - DJZ4
Carlstadt
06.2024 - Current
- Pick, pack, scan, and prepare large volumes of orders using handheld scanners
- Load and unload trucks, sort packages, and operate pallet jacks
- Keep work area clean and follow safety rules
- Consistently meet daily productivity and quality goals
Shift Leader
Target
Jersey City
10.2024 - 06.2025
- Supervised team members to ensure efficient store operations and customer service.
- Trained new employees on company policies and procedures for optimal performance.
- Managed inventory levels to maintain stock availability across product categories.
Warehouse Associate
Amazon SSD - SNJ1
Woodland Park
10.2022 - 09.2024
- Pick, pack, scan, and prepare large volumes of orders using handheld scanners
- Load and unload trucks, sort packages, and operate pallet jacks
- Keep work area clean and follow safety rules
- Consistently meet daily productivity and quality goals
Delivery Driver
LMD, LLC
Avenel
08.2020 - 08.2022
- Executed timely residential and commercial deliveries; maintained accurate delivery logs and obtained signatures
- Performed pre/post-shift vehicle inspections and basic maintenance checks
- Optimized routes to reduce fuel use and improve delivery times; coordinated with dispatch and customers to resolve delays
Assistant Manager
Father Yostos Anthony Inc.
Bayonne
05.2018 - 06.2020
- Helped run fleet operations: schedules, routes, and driver oversight
- Scheduled maintenance, kept records, and handled customer questions
- Helped hire, train, and supervise drivers and dispatch staff
Customer Service Representative
Teleperformance
Augusta
05.2017 - 05.2018
- Answered customer calls, emails, and chats; logged interactions in CRM and resolved complaints
- Provided technical support for devices, promoted current services or offers, and escalated complex issues when needed
- Worked a rotating schedule of remote (from home) and in-office shifts
Customer Service Representative
Sitel
Augusta
11.2015 - 04.2017
- Answered customer calls, emails, and chats; logged interactions in CRM and resolved complaints
- Provided technical support for devices, promoted current services or offers, and escalated complex issues when needed
Crew Member
McDonald's
Jersey City
06.2013 - 09.2015
- Prepared food to company standards, took orders at the counter/drive-thru, handled cash and POS transactions, and kept work areas clean and sanitary
- Also restocked supplies, wrapped orders, operated kitchen equipment, followed health and safety rules, and helped teammates during busy times
Education
HIGH SCHOOL DIPLOMA -
ABRAHAM LINCOLN HIGH SCHOOL
Jersey City, NJSkills
- Warehouse & logistics
- Picking/packing
- Scanning
- Inventory
- Loading/unloading
- Route planning
- Customer service
- Phone/email/chat support
- Issue resolution
- Upselling
- CRM logging
- Safety & compliance
- OSHA/DOT checks
- Operate pallet jack
- Vehicle inspections
- Tools
- Handheld scanners
- POS
- Delivery logs
- Basic MS Office
- Strengths
- Time management
- Teamwork
- Reliable
- Detail-oriented
Personal Information
Work Permit: Authorized to work in the U.S.
Timeline
Shift Leader
Target
10.2024 - 06.2025
Delivery Warehouse Associate
Amazon - DJZ4
06.2024 - Current
Warehouse Associate
Amazon SSD - SNJ1
10.2022 - 09.2024
Delivery Driver
LMD, LLC
08.2020 - 08.2022
Assistant Manager
Father Yostos Anthony Inc.
05.2018 - 06.2020
Customer Service Representative
Teleperformance
05.2017 - 05.2018
Customer Service Representative
Sitel
11.2015 - 04.2017
Crew Member
McDonald's
06.2013 - 09.2015
HIGH SCHOOL DIPLOMA -
ABRAHAM LINCOLN HIGH SCHOOL