Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Kadin Bittner

Huntersville,North Carolina

Summary

Experienced and enthusiastic Consultant possessing exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Dedicated customer service representative with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Field Safety Consultant

Exceed Safety
10.2023 - 04.2024
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.

Automotive Technician

Hendrick Toyota Concord
03.2021 - 10.2023
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Performed safety and emissions inspections.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.

Office Assistant

Harris Teeter
07.2017 - 01.2021
  • Interacted with customers by phone, email, or in-person to provide information.
  • Created and maintained detailed records of all office activities.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Maintained and updated office records, both digital and physical.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Delivered clerical support by handling range of routine and special requirements.

Education

Associate of Arts -

Rowan-Cabarrus Community College
Salisbury, NC

Trade School -

NASCAR Technical Institute
Mooresville, NC

Skills

  • Problem-Solving
  • Attention to Detail
  • Team Leadership & Development
  • Client Relationships
  • Strategic Planning
  • Customer Relationship Management
  • Continuous Improvement
  • Strong Work Ethic
  • Customer Service
  • Positive Attitude
  • Time Management

Certification

  • Expert Toyota Technician
  • ASE A4 Steering & Suspension
  • ASE A5 Brakes
  • ASE A6 Electrical/Electronic Systems
  • OSHA 30
  • CPR Certified

Hobbies

  • 9 years of experience in playing guitar in a Worship Band
  • Interest in new technologies both in software and hardware
  • Competitive video games
  • Reading self-improvement, biographies, fantasy, and sci-fi literature
  • Working on mechanical systems of all kinds; from toys to cars
  • Exploring new places and sharing experiences

Timeline

Field Safety Consultant

Exceed Safety
10.2023 - 04.2024

Automotive Technician

Hendrick Toyota Concord
03.2021 - 10.2023

Office Assistant

Harris Teeter
07.2017 - 01.2021

Associate of Arts -

Rowan-Cabarrus Community College

Trade School -

NASCAR Technical Institute
Kadin Bittner