I enjoy learning new work-related skills and applying my attention to detail to those learned tasks to work efficiently. I also like engaging with people and creating a positive customer experience and work environment with my coworkers.
Overview
3
3
years of professional experience
Work History
Tire Technician
Costco
10.2023 - 01.2024
Improved customer satisfaction by providing timely and accurate tire services.
Enhanced safety standards by conducting thorough inspections of tires and related components.
Increased efficiency with meticulous organization of tools and equipment in the workspace.
Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Front Desk Receptionist
Mountainside Fitness
07.2023 - 10.2023
Enhanced customer satisfaction by providing efficient and professional front desk services.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining a welcoming and organized reception area.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Developed strong working relationships with team members, fostering a positive work environment.
Team Member
Chick-fil-A
11.2022 - 03.2023
Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Service Coordinator
Premier Oil Change
05.2022 - 11.2022
Improved customer satisfaction by providing timely and accurate service estimates.
Streamlined repair order processes for increased efficiency and productivity.
Enhanced communication between technicians and customers by acting as a liaison, resulting in clear expectations and better understanding of repair services.
Addressed customer concerns promptly and professionally, fostering trust and loyalty among clientele.
Exceeded monthly sales targets consistently by effectively promoting special offers and warranty packages to customers during service appointments.
Barista
Starbucks
07.2021 - 05.2022
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.