Kadisha Carter
Bedford,OH
Summary
Dynamic Administrative Assistant with a proven track record at University Hospital, excelling in customer service and data entry. Skilled in maintaining confidentiality and fostering strong client relationships, I effectively managed scheduling and communication, ensuring a seamless office environment. Proficient in Microsoft Word, I prioritize time management and organization to enhance operational efficiency.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
University Hospital - University Health System
04.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Medical Assistant/Receptionist
Pediatric Associates Physician's Office
01.2015 - 04.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
Education
Associate of Applied Science -
Bryant And Stratton College
Willoughby, OH05-2007
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Time management
- File organization
- Filing
- Customer and client relations
- Scheduling
- Scheduling and calendar management
- Verbal communication
- Appointment scheduling
Timeline
Administrative Assistant
University Hospital - University Health System
04.2022 - Current
Medical Assistant/Receptionist
Pediatric Associates Physician's Office
01.2015 - 04.2022
Associate of Applied Science -
Bryant And Stratton College
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