Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Kadisha Philemon

Philadelphia,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed to working long hours.

Overview

14
14
years of professional experience

Work History

Production Worker

Drummond Scientific Company
06.2024 - Current

Filling Operator

Hikma Pharmaceuticals
01.2024 - 06.2024
  • Operated filling machinery to ensure efficient production flow and product quality.
  • Monitored equipment performance and conducted routine maintenance to minimize downtime.
  • Collaborated with quality control team to maintain product specifications and consistency.
  • Conducted regular inspections of filled products to ensure compliance with safety standards.
  • Developed standard operating procedures for filling operations that improved workflow and employee understanding.
  • Coordinated with inventory management to ensure timely availability of materials for production runs.
  • Trained new staff on filling processes, safety protocols, and equipment operation.
  • Assembled and breakdown machines according to work orders and specific customer needs
  • Wearing proper PPE gears.
  • Reduced downtime by promptly troubleshooting and resolving mechanical issues with filling machines.

Packaging Operator

AstraZeneca / Open system
02.2023 - 08.2023
  • Facility Sanitization & Equipment Cleaning Procedures
  • Performing Visual Inspection in inspection booths.
  • Working under direct supervision.
  • Following GMP and AstraZeneca log book guidelines.
  • Followed standard operating procedures during all stages of the packaging process.
  • Supplied materials to feeding devices, spindles or hoppers and unloaded completed packaged products.
  • Checked, weighed and recorded product information on documents.
  • Assisted in the set up and disassembling of various packaging equipment.
  • Monitored production line for jams, pile-ups or glue not adhering properly.
  • Inspected products for defects before it gets to being package into boxes or bags.
  • Removed products from machines and separating rejected and good items based on standard grading qualifications.

Machine Operator

viant medical
04.2022 - 01.2023
  • Operate machinery and equipment for manufacturing of products with limited supervision
  • Performs in-process inspection of all parts and/or assemblies in accordance with the requirements stated in the work order or as otherwise stated on documentation or work instructions
  • Performed visual inspection with various dimensional inspection using specific dies or gauges, or dimensional inspection systems and micrometers.
  • Read blueprints and job orders to determine product specifications and tooling instructions.
  • Maintain records of completed work and production data including volume produced and time required for each task on a 102.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Monitor the feed and speed of machines during the machining process.
  • Troubleshoot malfunctions in equipment or processes.
  • Record production information such as quantities produced and materials used on daily logs.
  • Verified production orders prior to starting set-up.
  • Load raw materials into machines according to specified measurements.
  • Adjust machine settings to complete tasks accurately.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.

Warehouse Lead

capstone logistics
07.2020 - 02.2022

Operated forklifts, pallet jacks and variety of warehouse mechanical

equipment according to safe operating standards.

  • Utilized computer programs such as Microsoft Office Suite to generate reports on a weekly basis.
  • Assembled customer orders from stock and staged completed orders on pallets or shelves.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
  • Loaded and unloaded trailers with care and efficiency.
  • Reviewed work orders to determine work assignments and material and equipment needs.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
  • Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
  • Staged and sorted products for loading.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.
  • Increased productivity through cross-training and thorough training of both current employees and new hires.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Placed products on conveyors for final wrapping and shipment.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.

Manufacturing / Formulation

Veltek ass. inc / peopleshare
06.2019 - 07.2020
  • Working on an assembly line filling, labeling, testing and packaging pharmaceutical cleaning solutions in an aseptic room environment.
  • Reviewed batch records for accuracy prior to release of product batches.
  • Performed daily calibration checks on all equipment used in the aseptic processing area.
  • Performed daily cleaning and sanitizing of all equipment used in the aseptic production process.
  • Provided training to new employees on aseptic techniques, SOPs and GMP requirements.
  • Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
  • Wearing full PPE gears.

Production Operator

Almac Clinical Service/ Peopleshare
06.2019 - 08.2019
  • Meet packing quotas in a fast-paced manufacturing facility
  • Ensure products meet quality standards by visually inspecting products
  • Follow GMP guidelines wearing PPE gears for safety.
  • Looked through work orders to determine type and quantity of materials needed for each production batch.
  • Placed finished products on skids and wrapped and transported to warehouse with pallet jack.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Complied with all relevant health and safety regulations while performing job duties.
  • Process labeling/packaging batch paperwork according to GMP/GDP
  • Sanitzation of production floor.

Beauty Sales Associate

Hair Town
09.2015 - 06.2019
  • Ensured that promotional materials were displayed accurately throughout the store.
  • Identified customer beauty needs by asking open-ended questions.
  • Performed cashier duties such as ringing up sales, processing payments, and handling returns and exchanges.
  • Provided beauty advice based on customer needs and preferences.
  • Adhered to all safety regulations while stocking merchandise or operating equipment in the store.
  • Offered product demonstrations and education to promote benefits and quality.
  • Conducted weekly inventory checks to ensure accuracy of stock levels.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Provided excellent customer service by responding promptly to inquiries via phone.

Customer Service Representative

Iqor for Sprint
04.2013 - 08.2015
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Answered numerous calls per shift to assist with customer questions and concerns.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.

Front Desk Receptionist

Inn At 87
12.2011 - 03.2014
  • Coordinated travel arrangements for employees and visitors when required.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
  • Worked with housekeeping and maintenance staff to address and resolve building and room issues.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel. Responding to daily emails.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Investigated and analyzed client complaints to identify and resolve issues.

Education

Business Management

Mucurapo West Secondary School
06-2011

Skills

  • Product Packaging
  • Shipping and Receiving
  • Materials Transportation
  • Production Monitoring
  • Package Labeling
  • Product Sorting
  • Customer Service
  • Machine Operating

Education and Training

other

Timeline

Production Worker

Drummond Scientific Company
06.2024 - Current

Filling Operator

Hikma Pharmaceuticals
01.2024 - 06.2024

Packaging Operator

AstraZeneca / Open system
02.2023 - 08.2023

Machine Operator

viant medical
04.2022 - 01.2023

Warehouse Lead

capstone logistics
07.2020 - 02.2022

Manufacturing / Formulation

Veltek ass. inc / peopleshare
06.2019 - 07.2020

Production Operator

Almac Clinical Service/ Peopleshare
06.2019 - 08.2019

Beauty Sales Associate

Hair Town
09.2015 - 06.2019

Customer Service Representative

Iqor for Sprint
04.2013 - 08.2015

Front Desk Receptionist

Inn At 87
12.2011 - 03.2014

Business Management

Mucurapo West Secondary School
Kadisha Philemon