Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kadison Strickland

Flagstaff,USA

Summary

Dynamic and customer-focused professional with a proven track record at Nordstrom, adept at espresso machine operation and delivering exceptional customer service. Leveraged cleanliness and cash handling skills to enhance customer satisfaction and streamline operations. Excelled in building relationships and efficiently resolving technical issues, significantly contributing to workplace efficiency and customer loyalty.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

Matador Coffee
12.2024 - 05.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

BARISTA

Nordstrom
02.2024 - 08.2024
  • Weighed, ground and packed coffee beans for customer purchase.
  • Utilized problem-solving skills to troubleshoot technical issues with coffee machines or other equipment.
  • Prepared and served coffee, espresso drinks, and teas.
  • Answered customer phone calls and appropriately addressed questions and complaints.
  • Built strong relationships with regulars and new customers by providing friendly, personalized service.
  • Performed cash handling duties accurately and efficiently to ensure accurate accounting records.
  • Trained new baristas on proper coffee preparation techniques.

SALES LEAD

Victoria's Secret
06.2022 - 12.2022
  • Stayed current on customer trends and requirements.
  • Exchanged merchandise for customers and accepted returns.
  • Cleaned and organized sales floor in accordance with company merchandising standards.
  • Used POS system to process sales and refund transactions.
  • Bagged and packaged purchases and wrapped gifts.
  • Demonstrated use and operation of merchandise.
  • Arranged and display merchandise to promote sales.
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas.

COURTESY CLERK

Kroger
06.2021 - 12.2021
  • Assisted customers with bagging groceries, loading them into their vehicles, and providing other services as needed.
  • Demonstrated strong customer service skills by helping customers locate items in store.
  • Served as a point of contact for customer inquiries about product availability or prices.
  • Loaded customer vehicles with groceries and carried out large items.
  • Arranged items on shelves and returned products to correct aisle locations.
  • Collected carts from the parking lot and store entrances.
  • Obtained items from shelves for customers to purchase.
  • Packaged and carried out purchased items to customer vehicles.

CREW MEMBER

Panera
04.2021 - 06.2021
  • Cross-trained in multiple positions within the store as needed.
  • Followed all safety and security procedures to reduce risks.
  • Wrapped menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Prepared daily food items and cooked simple foods and beverages, such as sandwiches, salads, soups, pizza, and coffee, using proper safety precautions and sanitary measures.
  • Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.

Education

Strategic Communications

Northern Arizona University
Flagstaff, AZ
05-2027

Skills

  • Friendly and outgoing
  • Cash Handling
  • POS System Operation
  • Cleanliness
  • Exceptional customer service
  • Espresso machine operation
  • Coffee machinery
  • Food running

Certification

Food Handlers Card

Timeline

Barista

Matador Coffee
12.2024 - 05.2025

BARISTA

Nordstrom
02.2024 - 08.2024

SALES LEAD

Victoria's Secret
06.2022 - 12.2022

COURTESY CLERK

Kroger
06.2021 - 12.2021

CREW MEMBER

Panera
04.2021 - 06.2021

Strategic Communications

Northern Arizona University

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Kadison Strickland