Kadri Haluci

Responsible for delivering impeccable customer service and maintaining a secure environment by effectively managing

guest interactions, facilitating requests, and enforcing property procedures.

• Spearheaded the implementation of a comprehensive security protocol, resulting in a 30% reduction in security

incidents and unauthorized visits year over year.

• Restructured the package management process, reducing package retrieval time by 40% through the implementation of a digital tracking system.

• Maintained meticulous records of incidents, complaints, and resolutions, contributing to the property's compliance

standards and receiving commendation for precise record-keeping during internal audits.