Kadri Shaw
Plano,TX
Summary
Highly-motivated employee with desire to take on new challenges in the claims industry. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Austin Avenue Grill & Sports Bar
Plano, TX
09.2020 - 11.2024
- Managed a team of up to 30 staff members per shift.
- Conducted weekly inventory, placed orders for liquor and beer, and tracked stock levels to ensure adequate supply.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided excellent customer service by anticipating guests' needs, responding promptly to requests, greeting each guest warmly upon arrival.
- Created monthly schedules for bar staff based on anticipated business volume.
- Monitored staff performance to ensure quality control was maintained at all times.
- Enforced rules governing alcohol consumption responsibly among patrons.
- Organized special promotions such as happy hour specials or discounted drinks during slow periods.
- Collaborated closely with restaurant managers to coordinate events held in the bar area.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Ensured compliance with health department regulations regarding food safety standards, storage procedures and sanitation practices.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
Lead Installer
Tri Direct Solutions
Watauga, TX
10.2016 - 12.2023
- Read blueprints and diagrams to determine the specified dimensions, tolerances, and materials necessary for fabrication.
- Developed and implemented safety protocols for the team.
- Ensured all workers adhered to company policies and procedures.
- Provided guidance, direction, and technical assistance to crew members.
- Monitored job progress and ensured completion within budget constraints.
- Scheduled staff shifts based on project needs and availability.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Prepared budgets for projects based on labor costs, materials needed.
- Communicated regularly with subcontractors regarding project timelines.
- Managed sites by focusing on safety, operations and productivity.
- Managed workers at various experience levels in construction and restoration projects.
- Reported project progress, site problems and labor status to supervisors.
- Maintained daily logs of labor and equipment used on-site.
Food Service Manager
Alonti Catering Kitchen
Dallas, TX
10.2013 - 01.2016
- Managed daily operations of a dining facility catering to 500-700 patrons.
- Utilized proactive strategies to achieve and sustain a zero-incident record.
- Ensured food storage followed safety regulations.
- Ensured accountability and serviceability of dining operations.
- Revitalized menu selection exceeding Army Food Service standards.
- Managed and trained 25 to 35 personnel who received commendations from the Executive Staff for high quality operations
Education
Some College (No Degree) -
Wallace State Community College
Hanceville, ALSkills
- Performance evaluations
- Vendor management
- Restaurant operations management
- Staff management
- Catering coordination
- Demonstrates Energetic Professionalism
- Workplace safety
- Decision-making
- Project management
- OSHA regulations
Certification
- Texas Claims Adjuster License
- Texas Real Estate License
- OSHA 30
- Skytrak
- Scissorlift
- Boomlift
- Scaffolding
Timeline
Manager
Austin Avenue Grill & Sports Bar
09.2020 - 11.2024
Lead Installer
Tri Direct Solutions
10.2016 - 12.2023
Food Service Manager
Alonti Catering Kitchen
10.2013 - 01.2016
Some College (No Degree) -
Wallace State Community College
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