Kadrienne Pompey
Hopkins,SC
Summary
Looking for a position to implement specialized skills and develop in a greater prospect that will allow my occupation to grow.
Overview
11
11
years of professional experience
Work History
Accountant II/ AP Team Lead
Richland County Government
01.2024 - Current
- Process "must pays" requisitions in a quick timely manner
- Assist other AP Specialist with their job duties if need and answer all their work related questions
- Review account documentation for over 200 accounts, rectify issues and contact vendors about account changes
- Maintain communication with vendors and department contacts to verify information and follow up with vendors
- Track and manage purchase orders, spreadsheets and general ledger expenditures weekly and schedule future payments while verifying accuracy of expenses prior to entering into payment system
- Ensure payment of invoices are completed within a timely manner and in accordance with payment terms by assisting with purchase orders, travel reimbursements and check request
- Communicate with the AP Manager closely to make sure all vendors are paid within the timeframe specified per their contract
Accounts Payable Specialist
Richland County Government
12.2021 - 01.2023
- Review account documentation for over 200 accounts, rectify issues and contact vendors about account changes
- Maintain communication with vendors and department contacts to verify information and follow up with vendors
- Enter and process over 1500 invoices monthly for several county departments
- Sort, verify and distribute over 300 checks to vendors and departments weekly
- Track and manage purchase orders, spreadsheets and general ledger expenditures weekly and schedule future payments while verifying accuracy of expenses prior to entering into payment system
- Ensure payment of invoices are completed within a timely manner and in accordance with payment terms by assisting with purchase orders, travel reimbursements and check request.
Credit & Collections Analyst/ EDI
Staples Corporate
07.2019 - 12.2021
- Run daily, weekly and monthly reports on open AR
- Submit invoices to customers electronically
- Analyze customer accounts by utilizing spreadsheets and other software
- Work with customers, management and internal departments to determine alternative payment options when necessary
- Complete daily Service Level Agreement tickets and / or assign them to the correct agents
- Send monthly reports for open invoices to clients who receive invoices via Excel.
Debt Specialist I
TD Bank
09.2018 - 07.2019
- Collect payments on early delinquent accounts, obtain commitments from customers late on loan payments according to established procedures
- Coordinate with attorneys, realtors, credit counselors, servicing representative and internal company personnel to facilitate collection activities
- Document calls, attempted calls and other account related activities to customers and third parties thoroughly on computer system to maintain records
- Research customer accounts to resolve payment disputes
- Follow up with customers to ensure matters are resolved and payment terms are agreed upon
- Determine reasons for delinquencies and uses standard methods and procedures to secure payment
- Evaluate customer’s capacity to handle debt
- Identify reasons why customer can or cannot pay
- Speak with customers, attorneys or third-party representatives in regards to mortgage modifications for first mortgages or Home Equity Line of Credit accounts
- Advise what paperwork is missing from modification packet, provided clarification for the customer if needed regarding documentation and provide correct email, fax or mailing address documentation can be sent to.
Customer Advocate II
Kelly Services (BCBSSC)
05.2018 - 09.2018
- Contact members to make them aware they are eligible for free health coaching program
- Explain perks of program to members and send out program information
- Set up initial assessments with nurses and/or health coaches if member agrees to program
- Provide prompt, accurate, thorough and courteous responses to all customer inquiries
- Performs research as needed to resolve issues.
Service Recovery & Compliance Rep.
Spectrum
05.2017 - 05.2018
- Answer inbound and make outbound calls from customers who is trying to get Spectrum services but may require some construction to be serviceable
- Complete daily excel spreadsheet of work.
Credit & Collections Analyst
Staples Corporation
03.2017 - 05.2017
- Minimize bad debt write offs and maximize cash receipts
- Analyze payment history and trends to identify possible risk exposure and what action to take for future orders
- Promptly resolve billing, service and accounts receivable issues
- Minimize outstanding account balances that are over 75 days past due
- Actively prioritize and contact delinquent customers
- Work with customers, managers and internal departments to determine alternative payment options when necessary.
Payment Services Representative
Time Warner Cable
02.2013 - 03.2017
- Process payments on accounts to secure services
- Make high volume of calls
- Set up payment arrangements for later dates
- Deescalate calls from irate customers
- Monthly top five collector
- Research and locate missing equipment on accounts
- Reach out to customers in regards to obtaining proof equipment was purchased
- Make adjustments to the accounts
- Equipment removal
- Process bankruptcies, dismissal and discharges and make appropriate adjustments to accounts
- Train new hires on bankruptcy and equipment research process
- Audit work from all employees within the department
- Load bankruptcies, dismissals, discharges, deceased customers death certificates, and write off disputes into the system as they come in for other representatives on the floor to work.
Education
SC High School Diploma -
Phoenix High School
05.2006
Skills
- Invoice Processing
- Data Inputting
- Entry Verification
- Expense Tracking
- Data Entry
- Statement Review
- Account Reconciliation
- Transaction Reviewing
- Calculating liabilities
- Financial Reporting
Timeline
Accountant II/ AP Team Lead
Richland County Government
01.2024 - Current
Accounts Payable Specialist
Richland County Government
12.2021 - 01.2023
Credit & Collections Analyst/ EDI
Staples Corporate
07.2019 - 12.2021
Debt Specialist I
TD Bank
09.2018 - 07.2019
Customer Advocate II
Kelly Services (BCBSSC)
05.2018 - 09.2018
Service Recovery & Compliance Rep.
Spectrum
05.2017 - 05.2018
Credit & Collections Analyst
Staples Corporation
03.2017 - 05.2017
Payment Services Representative
Time Warner Cable
02.2013 - 03.2017
SC High School Diploma -
Phoenix High School
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